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What is Plumm?
Plumm serves as a centralized inbox where all your customer support emails and live chat interactions are kept together. Whether it's an email directed to support@yourproject1.com or a chat inquiry from yourproject2.com, everything is organized within the same Plumm inbox for easy access and management. This ensures that no customer communication is overlooked, streamlining the support process effectively.
What is Chatwee?
Chatwee is a real-time messaging application designed for live interactions across various platforms.
- online communities
Virtual gatherings
Mental health service providers
- Team collaboration
Real-time trading
- religious services
- Educational seminars
Live video broadcasting
This platform enables users to communicate through private messages, public discussions, or group chats in a Messenger-like format. With its extensive features and customizable options, Chatwee caters to diverse needs. A Free-forever Plan is available for those who find it appealing.
You can quickly set up the application with an easy installation process. By integrating a social hub into your website, you'll likely see a significant boost in user engagement and interaction!
Integrations Supported
BuddyPress
Concrete CMS
Drupal
FluxBB
Higher Logic Vanilla
Indent
Joomla!
MyBB
Nucleus
Simple Machines Forum (SMF)
Integrations Supported
BuddyPress
Concrete CMS
Drupal
FluxBB
Higher Logic Vanilla
Indent
Joomla!
MyBB
Nucleus
Simple Machines Forum (SMF)
API Availability
Has API
API Availability
Has API
Pricing Information
$7 per user per month
Free Trial Offered?
Free Version
Pricing Information
$19/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Plumm
Date Founded
2019
Company Location
Poland
Company Website
www.plummapp.com
Company Facts
Organization Name
Chatwee
Date Founded
2012
Company Location
Poland
Company Website
www.chatwee.com
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Categories and Features
Employee Communication Tools
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing