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What is Plumsail HelpDesk?
One of the standout features of SharePoint is its seamless integration with third-party applications. Plumsail HelpDesk is designed to operate within the SharePoint and Office 365 ecosystems, leveraging the full capabilities of these platforms. To assist you in determining if HelpDesk fits your needs, here are some key points to consider. If you're worried about staying up to date, rest assured that we will provide the latest updates as soon as Office 365 and SharePoint versions 2013/2016 are released. For enterprise clients, HelpDesk offers unlimited access alongside more cost-effective options for small to medium businesses. Additionally, the web-widget feature allows for linking to external sites, ensuring customers can submit tickets directly without leaving your website. Customization is a significant advantage, as you can tailor the appearance and functionality of your HelpDesk by adjusting triggers, ticket views, templates, forms, and statuses to suit your preferences. This level of personalization ensures that your HelpDesk can meet the unique needs of your organization effectively.
What is Kintivo Forms?
Kintivo Forms Anywhere for SharePoint is a user-friendly tool that works seamlessly with Office 365, making it easy to create forms for SharePoint without requiring any programming skills, thanks to its customizable and responsive interface, which includes branding options and custom actions. With a web-based form builder, you can design sophisticated, mobile-friendly SharePoint forms that cater to your individual aesthetic preferences across different devices and screen sizes. The built-in form preview feature allows you to see exactly how your forms will look once they are published, ensuring they meet your expectations. After finalizing your designs, you can effortlessly distribute them across multiple platforms and securely store the incoming data within SharePoint or Office 365. The implementation of advanced security features, such as SSL encryption and Google ReCaptcha, safeguards your forms against spam submissions. You have the option to choose from a variety of elegant themes or to enhance the design with your own HTML, providing ample creative freedom. Furthermore, embedding your forms is straightforward, as you can use embed codes similar to those used for YouTube videos, allowing placements on SharePoint, SharePoint Online, or virtually any website, content management system, or eCommerce platform. Impressively, you can also link the forms to emails, ensuring that data submission to your SharePoint list occurs smoothly. This adaptability makes it an ideal solution for a wide range of applications, enabling users to integrate forms into their workflows in a streamlined and effective manner. Ultimately, Kintivo Forms Anywhere not only simplifies form design but also enhances the overall user experience across various digital environments.
Integrations Supported
Microsoft 365
Amazon Web Services (AWS)
Android
Apple iOS
Authorize.Net
Avalara
Google Cloud Platform
HTML
Mailchimp
Microsoft SharePoint
Integrations Supported
Microsoft 365
Amazon Web Services (AWS)
Android
Apple iOS
Authorize.Net
Avalara
Google Cloud Platform
HTML
Mailchimp
Microsoft SharePoint
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
$498 per year
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Plumsail
Date Founded
2011
Company Location
US
Company Website
plumsail.com/sharepoint-helpdesk/
Company Facts
Organization Name
Kintivo
Company Location
United States
Company Website
www.kintivo.com/sharepoint-forms-for-office-365/
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Forms Automation
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control