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What is Desk.Help ?
Simplified Help Desk Software! Provide immediate assistance to your clients with ease and efficiency. You can establish a help desk and knowledge repository in mere minutes!
Our service removes the complexities associated with conventional help desk configurations, presenting a straightforward and intuitive design that requires no specialized skills.
Effortlessly oversee and refresh your content to ensure your clients are always up to date. Arrange frequently asked questions, disseminate essential documents, clarify terminology with a glossary, and offer instructional videos. This all-in-one solution is crafted to enhance customer support seamlessly!
Integrations Supported
Shopify
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
$500 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
LinkEdge Technologies
Date Founded
1988
Company Location
United States
Company Website
linkedge.com
Company Facts
Organization Name
ReVerve Marketing
Date Founded
2016
Company Location
United States
Company Website
desk.help
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management