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What is Portier?

Your guests can now access top-tier services at their convenience, no matter where they are. This cutting-edge platform transforms the hospitality landscape for today’s travelers by offering unlimited 4G data and hotspot access, unrestricted local and international calling, direct connections to hotel departments and emergency services, along with quick support through Portier Chat. It accommodates various languages and includes a hotel content management system paired with a customizable Portier City Guide. The system allows for real-time updates on hotel details, reminders for events and amenities, promotional messages, and assistance during emergencies. Furthermore, it enables the organization of guests for corporate events and uses data analytics to anticipate their requirements, all while integrating smoothly with third-party providers. Portier is distinguished as an outstanding choice for providing tailored services and experiences, emphasizing the core values of traditional hospitality to enrich guests’ stays. By concentrating on an exceptional guest experience, hotels can cultivate stronger relationships and guarantee unforgettable experiences for all visitors. This innovative approach not only elevates the service but also enhances the overall satisfaction of each guest.

What is Loopon?

Explore a robust engagement platform tailored for hotels aiming to amplify revenue, increase guest satisfaction, and nurture loyalty throughout each stage of the guest journey. By offering commission-free upselling and pre-arrival surveys, you and your guests can collaboratively design a perfect stay. One-click upgrades not only enhance your revenue prior to guest arrival but also build excitement for their upcoming visit. The In-Stay feature acts as a responsive feedback and messaging system, facilitating immediate service recovery and boosting satisfaction during their stay. Guests can easily connect to WiFi or scan a QR code to share their feedback or communicate directly through SMS and WhatsApp regarding their experiences. Prompting elegant single-page surveys right after their departure showcases your sincere interest in their input. Furthermore, a comprehensive array of analytics and reputation management tools enables you to make well-informed strategic decisions, improve guest satisfaction ratings, and enhance your presence on review sites. This platform effectively streamlines communication while significantly improving the overall guest experience, ensuring that their stays are not only memorable but also lead to repeat visits. The integration of these features solidifies lasting relationships between hotels and their guests, creating a cycle of loyalty that benefits both parties.

Media

Media

Integrations Supported

Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
Sirvoy
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Integrations Supported

Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
Sirvoy
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€100 per hotel per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Portier

Date Founded

2016

Company Location

China

Company Website

www.goportier.com

Company Facts

Organization Name

Loopon

Date Founded

2007

Company Location

Sweden

Company Website

www.loopon.com

Categories and Features

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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