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What is Praim?

IT professionals often find themselves burdened by a mix of routine operational tasks and major infrastructure projects. Although these responsibilities are essential for sustaining the organization's overall efficiency, they can take up a considerable amount of their time. A practical approach to reduce costs while transitioning to Virtual Desktop Infrastructure (VDI) involves evaluating the expenses related to endpoints. While investing in new thin clients may seem more economical than buying new PCs, a viable alternative is to utilize existing computers by converting them into managed software endpoints. This strategy enables organizations to harness the full computational capabilities of their current hardware while still benefiting from the advantages offered by thin clients. IT departments frequently juggle both standard and complex infrastructure management duties, which are crucial for maintaining optimal system performance and functionality. However, these tasks can significantly encroach upon their available work hours. Therefore, it becomes imperative to adopt endpoint management and automation solutions that promote streamlined and centralized processes, allowing for the completion of tasks in the least amount of time possible. By doing so, IT staff can redirect their focus toward more strategic projects that drive innovation. Ultimately, embracing such technologies not only enhances efficiency but also fosters better resource management within the department, paving the way for sustained growth and adaptability in an ever-evolving technological landscape.

What is ManageEngine Endpoint Central MSP?

Uncover a robust solution for managing endpoints, enhancing security, and gaining real-time insights with Endpoint Central MSP Cloud. This all-encompassing platform empowers you to improve operational efficiency while delivering outstanding service to your clients. Simplify the onboarding process by deploying agents that facilitate rapid administration of endpoints. Optimize patch management to ensure adherence to SLA requirements, thereby driving client satisfaction. Manage a wide variety of endpoints, such as laptops, desktops, and mobile devices, seamlessly. Implement stringent security measures, including geo-fencing and the capability to perform complete wipes, ensuring maximum safety. Protect client data privacy through meticulous data segregation and tailored technician logins for each customer. Furthermore, address issues on remote client endpoints swiftly to maintain an uninterrupted user experience. This holistic strategy not only enhances productivity but also cultivates stronger and more trusting client relationships, ensuring long-term success.

Media

Media

Integrations Supported

OverSOC

Integrations Supported

OverSOC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Praim

Date Founded

1987

Company Location

Italy

Company Website

www.praim.com/en/

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/endpointcentralmsp/

Categories and Features

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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