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What is Prefme?

A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.

What is aavgo?

Aavgo specializes in providing Software-as-a-Service (SaaS) solutions tailored for managing hospitality operations, enabling hoteliers to enhance the overall guest experience. By utilizing this innovative platform, hotels can foster greater engagement and loyalty among their guests, ultimately helping to restore and strengthen guest relationships. The system allows visitors to check in remotely, communicate with the front desk via chat, place room service orders, browse menus, request additional towels, and schedule shuttle services—all without needing to make a phone call. This not only eliminates unnecessary paper clutter in hotel rooms but also contributes to cost savings for the establishments. Guests can conveniently access directories, menus, and channel guides through their personal devices or in-room technology, as well as explore information on local attractions. The incorporation of multi-language support further enhances the experience by facilitating better communication between guests and staff. Moreover, guests can easily request on-demand room cleaning, order extra amenities, report maintenance issues, set wake-up calls, and manage the Do Not Disturb feature—all from their mobile or in-room devices, streamlining their stay without the need to visit the front desk or make a phone inquiry. This comprehensive approach to hospitality management not only improves operational efficiency for hotels but also elevates the overall satisfaction of guests.

Media

Media

Integrations Supported

Integrations Supported

ASI PMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.99 per room per month
Things Included in this offer

- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Prefme

Company Location

India

Company Website

prefme.com/partners/

Company Facts

Organization Name

aavgo

Date Founded

2015

Company Location

United States

Company Website

aavgo.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property

Room Service

Not specified

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