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What is Prefme?

A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.

What is Ello COVID Tracer?

Ello COVID Tracer offers a contactless check-in solution during the ongoing pandemic, enabling users to access venues like restaurants, cafes, and hotels seamlessly through a keyless system that eliminates physical contact. By allowing guests to scan a QR code at the entrance, they can quickly register their contact details, which leads to a hassle-free, secure, and efficient check-in process without the need to endure long waits. This forward-thinking method enhances customer convenience while simultaneously providing significant advantages to venue owners by reducing congestion at front desks and lowering the costs and time typically associated with conventional check-in procedures. As the landscape of social outings evolves amid heightened safety concerns, Ello COVID remains dedicated to ensuring that leisure and dining experiences are both safe and easy. Consequently, both patrons and business proprietors can navigate their daily engagements with confidence, fostering a sense of reassurance in a transformed social environment. Overall, this innovative tool exemplifies how technology can adapt to meet the demands of a new normal.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Prefme

Company Location

India

Company Website

prefme.com/partners/

Company Facts

Organization Name

Ellocent Labs

Company Location

India

Company Website

www.ellocentlabs.com/ello-covid-tracer/

Categories and Features

Guest Messaging

Not specified

Categories and Features

Contact Tracing

Not specified

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