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What is Prefme?

A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.

What is Guestara?

Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems. Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app. Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.

Media

Media

Integrations Supported

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Integrations Supported

Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Prefme

Company Location

India

Company Website

prefme.com/partners/

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Popular Alternatives

Popular Alternatives