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What is Premise?

Our AI-driven decision-making engine effectively optimizes the processes involved in testing, adjusting, and launching new tasks and surveys, which significantly reduces the time needed to gather data and extract actionable insights. By offering the necessary context, we reveal the true motivations behind consumer purchases, fostering a more profound understanding of key moments throughout their buying journey. Our comprehensive database of points of interest (POIs) is regularly refreshed, incorporating information such as business hours, average wait times, and geofencing parameters that are frequently inaccessible from other sources. Since the beginning of the pandemic, Premise has collected more than 150 million data points, which have been instrumental in providing critical information about mask usage, compliance with quarantine protocols, and other essential insights that assist both public and private organizations in their strategies regarding the pandemic. Furthermore, Premise’s sophisticated market intelligence platform merges machine learning with human expertise, enabling the gathering and examination of real-time data from a dependable and meticulously curated global network, thus enhancing decision-making across multiple sectors. This groundbreaking methodology not only boosts responsiveness but also equips organizations with the agility to swiftly adjust to evolving market conditions, ensuring they remain competitive and effective in their operational strategies. Additionally, the insights gained from our processes empower companies to anticipate trends and consumer behaviors, further solidifying their position within the marketplace.

What is InsightSUITE?

First Insight is an innovative decision-making platform designed for designers, merchants, brand managers, buyers, and marketing teams to address crucial questions on a daily basis. By utilizing digital surveys tailored specifically for the retail industry, First Insight effectively connects with consumers. The company's InsightSUITE platform is leveraged by leading retailers to foster growth and harness customer insights for financial success. It gathers no-party voice data from customers, merging it to establish financial objectives. What sets First Insight apart? The platform's digital engagement module facilitates interaction with prospects, customers, consumers, and employees through an intuitive, browser-based interface. Additionally, their Voice of the Customer software captures feedback through various means such as surveys, sentiment ratings, valuations, and open-ended comments, enabling enterprises to tailor interactions using their branding, incentives, and links—all from a single platform. This comprehensive approach not only enhances customer relationships but also drives informed decision-making across the organization.

Media

Media

Integrations Supported

Testable

Integrations Supported

Testable

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Premise

Date Founded

2012

Company Location

United States

Company Website

www.premise.com

Company Facts

Organization Name

First Insight

Company Location

United States

Company Website

www.firstinsight.com

Categories and Features

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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