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What is Prismana?

Prismana® offers businesses a straightforward and cost-effective method to determine the success of their initiatives without disrupting their current systems. By implementing an efficient phone setup, you can avoid unnecessary fees for services that should be either low-cost or complimentary. Leverage your existing metrics and infrastructure while we manage the transitions for you. In an era where mobile communication has become prevalent, people often prefer reaching out through email or forms instead of making traditional phone calls, rendering standard call tracking less effective. Although typical analytics tools can be useful, they frequently complicate the data filtering process. With Prismana, you can concentrate on the critical metrics that are most relevant to your needs, as the platform is designed to adapt to any evolving requirements. Rather than asking potential clients how they found your services, Prismana effortlessly delivers insights from the monitored channels, providing you with a comprehensive understanding of their sources. This enables you to refine your marketing strategies based on up-to-date information, ensuring you remain competitive in a fast-paced market. By utilizing this innovative solution, businesses can make informed decisions that drive success.

What is Mango Voice?

Mango Voice allows you to effortlessly tailor your phone system and manage calls with ease! Our innovative Digital Switchboard comes equipped with a simple drag-and-drop interface. With Mango Voice, you have the power to determine how each extension handles incoming calls. The Digital Switchboard enables you to choose actions from a list and seamlessly integrate them into your dial plan by dragging them in. You can also rearrange these actions within the dial plan to suit your preferences, simply by dragging them around. After finalizing your configuration, simply click save, and your changes will be applied instantly. Mango Voice is designed to work with most Cisco and Yealink phone models, while other brands may not receive support. Yealink phones are particularly regarded as the top choice currently available in the market. For further details on phone compatibility, please contact a sales representative. Moreover, delving into the extensive features of Mango Voice can significantly improve your communication efficiency and overall productivity. Enhance your phone experience today with Mango Voice!

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Integrations Supported

CareStack
ResEasy

Integrations Supported

CareStack
ResEasy

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

$28.95 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Prismana

Date Founded

2016

Company Location

United States

Company Website

prismana.com

Company Facts

Organization Name

Mango

Date Founded

2013

Company Location

United States

Company Website

mangovoice.com

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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