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What is Privvy ISO CRM?

Privvy ISO CRM stands as a dedicated account-management solution specifically designed for independent sales organizations, agents, resellers, and their merchant associates, seamlessly integrating onboarding, service management, and thorough account supervision into one cohesive platform. This innovative tool empowers agents to perform a wide range of functions, including application completion, service request submissions, user additions, and merchant activity tracking, all accessible through a single login, while also providing real-time visibility into vital metrics such as chargebacks, ACH rejections, and batch processing. With features like offer-code pricing templates and a comprehensive searchable document repository, along with electronic disclosure submissions tied to underwriting processes, Privvy significantly boosts the efficiency of both onboarding and risk management operations. The platform is also designed to support hierarchical merchant group structures for clients operating across multiple locations, delivering detailed reports on card batches and ACH transactions, and issuing push notifications for any chargebacks or holds that arise. Moreover, it incorporates integrated email capabilities, allowing agents to interact directly with merchants without leaving the platform, thereby creating a smoother user experience and enhancing overall operational productivity. In essence, Privvy ISO CRM not only streamlines processes but also elevates the standard of service provided by agents to their merchant partners.

What is Midigator?

Midigator’s technology is employed by a diverse range of companies, from innovative startups to well-established financial institutions, to effectively tackle, assess, and mitigate chargebacks. The system provides a comprehensive approach designed to handle disputes and diminish the frequency of chargebacks. By proactively managing refund transaction disputes, merchants can prevent chargebacks, safeguard their account status, and avoid potential threshold breaches. Identifying the underlying issues that lead to transaction disputes is crucial for addressing them at their source. Long-term investments in solutions are considerably more advantageous than temporary remedies. By correlating chargebacks with the relevant order data, businesses can collect compelling evidence and benefit from detailed reporting. This method not only improves return on investment but also ensures that businesses only pursue disputes they are confident in winning, customizing their strategies based on specific reason codes to optimize revenue recovery. Additionally, the platform streamlines the management of chargeback responses, greatly minimizing the demands of labor-intensive and time-consuming processes, which enables companies to redirect their focus toward growth and enhancing customer satisfaction. Overall, leveraging Midigator allows businesses to create a more efficient and profitable operational environment.

Media

Media

Integrations Supported

29 Next
Authorize.Net
Braintree
Ethoca
First Data
Maxio
OpenPath
Paysafe
ShipStation
Shopify
Sticky.io
Stripe
Sublytics
TSYS
Verifi
WooCommerce
Worldpay

Integrations Supported

29 Next
Authorize.Net
Braintree
Ethoca
First Data
Maxio
OpenPath
Paysafe
ShipStation
Shopify
Sticky.io
Stripe
Sublytics
TSYS
Verifi
WooCommerce
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Defyne Payments

Date Founded

2017

Company Location

United States

Company Website

www.defynepayments.com/privvy-iso-crm/

Company Facts

Organization Name

Midigator

Date Founded

2013

Company Location

United States

Company Website

midigator.com

Categories and Features

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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