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What is Privvy ISO CRM?

Privvy ISO CRM stands as a dedicated account-management solution specifically designed for independent sales organizations, agents, resellers, and their merchant associates, seamlessly integrating onboarding, service management, and thorough account supervision into one cohesive platform. This innovative tool empowers agents to perform a wide range of functions, including application completion, service request submissions, user additions, and merchant activity tracking, all accessible through a single login, while also providing real-time visibility into vital metrics such as chargebacks, ACH rejections, and batch processing. With features like offer-code pricing templates and a comprehensive searchable document repository, along with electronic disclosure submissions tied to underwriting processes, Privvy significantly boosts the efficiency of both onboarding and risk management operations. The platform is also designed to support hierarchical merchant group structures for clients operating across multiple locations, delivering detailed reports on card batches and ACH transactions, and issuing push notifications for any chargebacks or holds that arise. Moreover, it incorporates integrated email capabilities, allowing agents to interact directly with merchants without leaving the platform, thereby creating a smoother user experience and enhancing overall operational productivity. In essence, Privvy ISO CRM not only streamlines processes but also elevates the standard of service provided by agents to their merchant partners.

What is PAAY?

PAAY emerges as an innovative authentication solution designed specifically for modern merchants. By optimizing payment approvals and diminishing chargebacks, we play a crucial role in supporting merchants' compliance with industry standards, thereby making a notable impact on the e-commerce sector. Every minute, a vast number of transactions are processed worldwide, and within that fleeting moment of purchase, PAAY is instrumental. The struggle to secure online transactions is real, and the financial repercussions of fraudulent chargebacks and unwarranted declines only add to this challenge. As a certified EMV 3-D Secure provider, our service guarantees buyer authentication, protecting merchants' sales. Furthermore, PAAY provides issuers with vital data, which aids in making well-informed choices and increasing the likelihood of payment approvals. Our platform also delivers important authentication metrics to merchants, helping them enhance their internal fraud detection systems and risk management strategies. In the end, PAAY simplifies the process of dispute resolution, significantly reducing the time and resources required for manual reviews and fraud prevention, ultimately allowing merchants to concentrate on their core business activities more effectively. This commitment to streamlining processes not only boosts efficiency but also strengthens the overall trust in online transactions.

Media

Media

Integrations Supported

Integrations Supported

OpenPath
ResponseCRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Defyne Payments

Date Founded

2017

Company Location

United States

Company Website

www.defynepayments.com/privvy-iso-crm/

Company Facts

Organization Name

PAAY

Date Founded

2011

Company Location

United States

Company Website

www.paay.co

Categories and Features

Merchant Management

Not specified

Categories and Features

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