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What is Privvy ISO CRM?

Privvy ISO CRM stands as a dedicated account-management solution specifically designed for independent sales organizations, agents, resellers, and their merchant associates, seamlessly integrating onboarding, service management, and thorough account supervision into one cohesive platform. This innovative tool empowers agents to perform a wide range of functions, including application completion, service request submissions, user additions, and merchant activity tracking, all accessible through a single login, while also providing real-time visibility into vital metrics such as chargebacks, ACH rejections, and batch processing. With features like offer-code pricing templates and a comprehensive searchable document repository, along with electronic disclosure submissions tied to underwriting processes, Privvy significantly boosts the efficiency of both onboarding and risk management operations. The platform is also designed to support hierarchical merchant group structures for clients operating across multiple locations, delivering detailed reports on card batches and ACH transactions, and issuing push notifications for any chargebacks or holds that arise. Moreover, it incorporates integrated email capabilities, allowing agents to interact directly with merchants without leaving the platform, thereby creating a smoother user experience and enhancing overall operational productivity. In essence, Privvy ISO CRM not only streamlines processes but also elevates the standard of service provided by agents to their merchant partners.

What is PayiQ?

PayiQ stands out as an advanced payment processing and intelligence platform that utilizes cloud technology to modernize legacy payment systems from before the internet era into a versatile, secure, and data-centric solution for merchants, independent sales organizations, and software vendors, offering a wide range of processing services, automation tools, and detailed consumer analytics. The cloud-based architecture enables faster transaction processing and bolsters security while automating essential management functions like risk assessment, merchant onboarding, chargeback handling, and residual calculations, thus reducing manual effort and operational expenses for partners and resellers, which allows them to focus on enhancing their revenue opportunities. Additionally, for merchants, PayiQ diligently collects and analyzes extensive transaction and order data from numerous sources, transforming previously anonymous cardholders into recognizable first-party profiles that reveal their buying behaviors, preferences, and shopping frequency, which plays a crucial role in developing customized marketing approaches. This forward-thinking strategy not only boosts customer engagement but also nurtures lasting loyalty by delivering personalized experiences tailored to individual consumer insights, ultimately fostering deeper connections between brands and their customers. As a result, PayiQ not only streamlines payment processes but also empowers businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Defyne Payments

Date Founded

2017

Company Location

United States

Company Website

www.defynepayments.com/privvy-iso-crm/

Company Facts

Organization Name

PayiQ

Company Location

United States

Company Website

pay-iq.com

Categories and Features

Merchant Management

Not specified

Categories and Features

Payment Processing

Not specified

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