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What is ProBusinessTools?

Many companies in your industry have learned to establish and sustain a competitive edge by refining their operational processes and improving customer satisfaction. Technicians in the field can conveniently access their schedules, oversee their calendars, and update order statuses with ease. They are also equipped to collect customer signatures directly on work orders or invoices, which simplifies the documentation process. The central corporate database is automatically updated whenever they are within the service area. Features like one-click dialing and the option to attach photos taken with the device's camera to orders greatly enhance efficiency. Managing billing for thousands of customers has never been more straightforward. Are you seeking a recurring billing solution that allows you to create automated billing plans aligned with your service offerings? With our cutting-edge software, converting a finalized sales order into an automated workflow is simple, ensuring that your operations run smoothly and accurately. This not only saves valuable time but also significantly improves the customer experience, making it an essential element of your business toolkit. By integrating this solution, you can elevate your service delivery while maintaining a strong competitive position in the market.

What is Plexus?

Plexus is a cutting-edge, flexible, and cloud-based software designed specifically for business process and field management in field service companies. This all-encompassing platform combines functionalities for estimating, scheduling, and job costing with a wide range of features focused on field operations, offering real-time insights into capacity that are crucial for alerting staff to schedule changes and identifying workforce limitations. Additionally, the invoicing and billing features of Plexus promote a streamlined and cohesive method for managing multiple job order invoices, while also facilitating the collection of payments and signatures directly at the job site. Its intuitive interface not only improves usability for management but also enhances the experience for field staff, contributing to efficient task execution. Furthermore, this software is designed to adapt to the evolving needs of businesses, making it a valuable asset for any organization looking to optimize their field service operations.

Media

Media

Integrations Supported

Astro by Astronomer
QuickBooks Online

Integrations Supported

Astro by Astronomer
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$40 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Prosite Business Solutions

Date Founded

1998

Company Location

United States

Company Website

www.probusinesstools.com

Company Facts

Organization Name

Plexus Software

Date Founded

1997

Company Location

United States

Company Website

plexus.software/

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Job Costing

Bills of Material
Budgeting & Forecasting
Change Orders
Cost-to-Completion Tracking
Invoice Management
Overrun Reporting
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Quotes / Estimates
Time Tracking
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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