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Ratings and Reviews 0 Ratings
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What is ProCTI?
Connect your Skype for Business (formerly known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to effectively log information on all incoming and outgoing calls. You have the flexibility to choose what information is visible for each call in ProCTI. With a simple click, you can access vital details such as contact information, service cases, email addresses, and current contracts! You are also able to create leads, contacts, tasks, notes, emails, and activities related to the caller. Moreover, you can initiate or redirect calls, manage your upcoming appointments, and search for leads, contacts, and companies, all within the ProCTI platform. The intuitive management system allows different levels of access to your data based on user roles, ensuring security and efficiency. The standard ProCTI version is designed to work with multiple Microsoft Dynamics iterations, Uniconta, and Computer Telephony Integration (CTI). Capitalize on the extensive features offered, which include displaying contact details, company names, notes, activities, service cases, email addresses, credit limits, and active contracts, among others. This integration significantly boosts productivity and optimizes communication processes within your organization, ultimately fostering a more connected workplace. Embrace the possibilities that come with such a robust integration to enhance your team's performance.
What is DNCSolution?
DNCSolution is a compliance platform designed to help businesses navigate and comply with various do-not-contact and marketing regulations across a range of communication channels, such as phone calls, text messages, emails, traditional mail, and faxes. The platform efficiently cleans and verifies contact lists and databases by cross-referencing them with federal and state registries like Do-Not-Call, Do-Not-Email, Do-Not-Text, and Do-Not-Mail, alongside any internal suppression lists that the organization may maintain, ensuring that prohibited contacts are accurately identified and removed. With the ability to manage extensive list scrubbing through API integrations or bulk uploads, it also supports optional compatibility with CRM systems and marketing platforms, making it an adaptable resource for both centralized and decentralized marketing teams. In terms of phone compliance, DNCSolution connects users to vital resources, including the Reassigned Numbers Database (RND) and lists of known litigators, which aid organizations in identifying disconnected or potentially problematic phone numbers, thereby reducing the likelihood of facing legal issues due to improper outreach efforts. Moreover, the platform’s extensive features not only simplify compliance processes but also promote a more responsible and ethical approach to marketing practices, ultimately leading to enhanced trust and credibility with customers. By leveraging such a comprehensive compliance system, organizations can focus on their marketing strategies while minimizing risks associated with regulatory violations.
Integrations Supported
Microsoft Dynamics 365
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$200 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Provaria
Company Location
Austria
Company Website
www.proaddon.com/en/addons/procti/
Company Facts
Organization Name
PossibleNOW
Date Founded
2000
Company Location
United States
Company Website
www.possiblenow.com/products/dncsolution/
Categories and Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Categories and Features
Consent Management Platforms
Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution
