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What is ProCTI?

Connect your Skype for Business (formerly known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to effectively log information on all incoming and outgoing calls. You have the flexibility to choose what information is visible for each call in ProCTI. With a simple click, you can access vital details such as contact information, service cases, email addresses, and current contracts! You are also able to create leads, contacts, tasks, notes, emails, and activities related to the caller. Moreover, you can initiate or redirect calls, manage your upcoming appointments, and search for leads, contacts, and companies, all within the ProCTI platform. The intuitive management system allows different levels of access to your data based on user roles, ensuring security and efficiency. The standard ProCTI version is designed to work with multiple Microsoft Dynamics iterations, Uniconta, and Computer Telephony Integration (CTI). Capitalize on the extensive features offered, which include displaying contact details, company names, notes, activities, service cases, email addresses, credit limits, and active contracts, among others. This integration significantly boosts productivity and optimizes communication processes within your organization, ultimately fostering a more connected workplace. Embrace the possibilities that come with such a robust integration to enhance your team's performance.

What is Mail2Sheets?

Mail2Sheets is a cutting-edge solution that utilizes AI to efficiently parse Gmail, extracting and organizing contact information from emails before automatically transferring it to Google Sheets, thus eliminating the need for tedious manual data entry. By directly interfacing with Gmail, it skillfully identifies critical information such as names, email addresses, phone numbers, and job titles, turning disorganized inbox data into structured entries in a spreadsheet format. With an emphasis on automation, Mail2Sheets enables users to specify a designated spreadsheet for seamless data collection, continuously gathering relevant information as new emails arrive, which significantly helps teams maintain up-to-date contact databases with ease. Its design adheres to GDPR guidelines, ensuring that data collection methods are not only effective but also uphold stringent standards of privacy and accuracy. By converting everyday email exchanges into well-organized datasets, this tool streamlines lead management processes, enhances reporting capabilities, and fosters greater operational transparency. Additionally, it allows users to redirect their attention to more strategic tasks by taking care of the monotonous aspects of data handling, ultimately leading to increased productivity and efficiency within teams. This innovative tool truly revolutionizes the way organizations manage their contact information.

Media

Media

Integrations Supported

Gmail
Google Sheets
Microsoft Dynamics 365
Microsoft Excel
OAuth

Integrations Supported

Gmail
Google Sheets
Microsoft Dynamics 365
Microsoft Excel
OAuth

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Provaria

Company Location

Austria

Company Website

www.proaddon.com/en/addons/procti/

Company Facts

Organization Name

Mail2Sheets

Company Location

United States

Company Website

mail2sheets.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

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