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What is ProFM Helpdesk?

For individuals in search of an intuitive solution for reporting breakdowns and managing maintenance specifically designed for facility upkeep or operational services, the ProFM Helpdesk system stands out as the perfect option. This innovative software enables you to provide your clients or dispatch center with a contemporary, web-based breakdown reporting service completely free of charge and without the need for any IT development. You can effectively monitor and manage issues through an organized database, facilitate communication between clients and maintenance teams, and improve your service offerings, giving you a competitive advantage—all without requiring any specialized technical skills. The registration process is straightforward and consists of merely three steps, allowing you to start using the ProFM HelpDesk system by visiting our website and selecting "registration." Furthermore, by choosing the monthly ProFM Helpdesk Premium package, you gain access to a range of additional valuable services at competitive rates, which can significantly enhance your maintenance management experience. This combination of simplicity and functionality ensures that you can focus on delivering excellent service without being bogged down by complicated processes.

What is blockHQ platform?

blockHQ provides an innovative service orchestration platform that significantly improves the knowledge base of facility management. With this platform, property owners and managers can effectively track building conditions, delegate work orders, and coordinate schedules for both staff and contractors, thereby enhancing interaction with tenants. The system for submitting complaints or service requests has been designed to be user-friendly and inclusive, addressing the diverse range of computer skills present in today's facilities management industry. Each complaint and work order approval made through blockhq.io is accompanied by crucial information, ensuring transparency and clarity throughout the entire process. Our solutions are advantageous for building owners, property managers, asset managers, and maintenance supervisors alike. The comprehensive suite provided by blockHQ serves as a valuable tool, guaranteeing that service levels are closely monitored while boosting customer satisfaction. By merging cutting-edge technology with a focus on user experience, blockHQ is redefining the benchmarks for managing building services, paving the way for future advancements in the industry. Emphasizing adaptability and efficiency, blockHQ stands out as a leader in facilitating seamless facility management solutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$147 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vintoCON

Date Founded

2005

Company Location

United States

Company Website

helpdesk.vintocon.com/en/default.aspx

Company Facts

Organization Name

BlockHQ

Date Founded

2017

Company Location

Australia

Company Website

blockhq.io/products-services/platform/

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

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