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What is ProFM Helpdesk?

For individuals in search of an intuitive solution for reporting breakdowns and managing maintenance specifically designed for facility upkeep or operational services, the ProFM Helpdesk system stands out as the perfect option. This innovative software enables you to provide your clients or dispatch center with a contemporary, web-based breakdown reporting service completely free of charge and without the need for any IT development. You can effectively monitor and manage issues through an organized database, facilitate communication between clients and maintenance teams, and improve your service offerings, giving you a competitive advantage—all without requiring any specialized technical skills. The registration process is straightforward and consists of merely three steps, allowing you to start using the ProFM HelpDesk system by visiting our website and selecting "registration." Furthermore, by choosing the monthly ProFM Helpdesk Premium package, you gain access to a range of additional valuable services at competitive rates, which can significantly enhance your maintenance management experience. This combination of simplicity and functionality ensures that you can focus on delivering excellent service without being bogged down by complicated processes.

What is CriticalAsset?

Transform your spaces into modern, efficient, and organized smart buildings that function without the need for paper. By optimizing, automating, and improving your maintenance, documentation, compliance, and overall operations, you can achieve remarkable efficiency gains. This shift leads to considerable savings in time and costs, while also alleviating stress levels. CriticalAsset introduces groundbreaking features that change facility management forever, including Smart Interactive Floorplans, Smart Electrical Panels, Smart Maintenance Scheduling, Smart Work Orders, and Smart Document Storage. Eliminate the chaos of cluttered plan rooms, handwritten notes, complicated spreadsheets, mismatched software, wasted time, and avoidable costly mistakes. The Interactive Smart Floorplans from CriticalAsset deliver instant access to a wealth of asset information, panel specifics, maintenance timelines, service records, documentation, inspection findings, and more, all systematically arranged and readily accessible 24/7. By embracing this state-of-the-art approach, you not only improve operational efficiency but also significantly enhance the overall experience of managing your facilities, leading to a more organized and productive environment for everyone involved. This comprehensive system empowers teams to work smarter, paving the way for a more innovative future in facility management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$147 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vintoCON

Date Founded

2005

Company Location

United States

Company Website

helpdesk.vintocon.com/en/default.aspx

Company Facts

Organization Name

CriticalAsset

Date Founded

2020

Company Location

United States

Company Website

www.criticalasset.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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