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What is ProFM Helpdesk?

For individuals in search of an intuitive solution for reporting breakdowns and managing maintenance specifically designed for facility upkeep or operational services, the ProFM Helpdesk system stands out as the perfect option. This innovative software enables you to provide your clients or dispatch center with a contemporary, web-based breakdown reporting service completely free of charge and without the need for any IT development. You can effectively monitor and manage issues through an organized database, facilitate communication between clients and maintenance teams, and improve your service offerings, giving you a competitive advantage—all without requiring any specialized technical skills. The registration process is straightforward and consists of merely three steps, allowing you to start using the ProFM HelpDesk system by visiting our website and selecting "registration." Furthermore, by choosing the monthly ProFM Helpdesk Premium package, you gain access to a range of additional valuable services at competitive rates, which can significantly enhance your maintenance management experience. This combination of simplicity and functionality ensures that you can focus on delivering excellent service without being bogged down by complicated processes.

What is Frankie?

Start minimizing downtime and proactively prevent equipment failures with immediate effect. Frankie has been specifically created to aid Property and Operations teams in steering clear of maintenance disasters. By engaging in strategic planning, you can realize considerable cost savings. While transitioning your industrial properties and their maintenance requirements to a new system may appear overwhelming, Frankie streamlines this transition effortlessly. Just delineate the vital tasks, communicate them to contractors, and you’re well on your way. You’ll gain valuable insights into task completion across your warehouses, yards, and distribution centers, allowing you to pinpoint areas that require attention. To bolster your profit margins, careful expense management over the upcoming months is essential. Frankie makes it simple to track the location and condition of your assets, keeping you well-informed. Even though adopting a new tool may present challenges, Frankie is committed to comprehending your properties from the start and will offer assistance throughout the implementation phase. Start by adding tasks and integrating with crucial tools such as accounting software and calendars. With our powerful analytics features, you can efficiently keep an eye on tasks, resolve reported issues, and evaluate your performance, ensuring your operations function smoothly. With Frankie as your partner, you’ll not only maintain order but also drive enhanced efficiency throughout your operations, paving the way for long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$147 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vintoCON

Date Founded

2005

Company Location

United States

Company Website

helpdesk.vintocon.com/en/default.aspx

Company Facts

Organization Name

Frankie Technologies

Date Founded

2020

Company Location

New Zealand

Company Website

tellfrankie.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

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