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What is ProFM Helpdesk?

For individuals in search of an intuitive solution for reporting breakdowns and managing maintenance specifically designed for facility upkeep or operational services, the ProFM Helpdesk system stands out as the perfect option. This innovative software enables you to provide your clients or dispatch center with a contemporary, web-based breakdown reporting service completely free of charge and without the need for any IT development. You can effectively monitor and manage issues through an organized database, facilitate communication between clients and maintenance teams, and improve your service offerings, giving you a competitive advantage—all without requiring any specialized technical skills. The registration process is straightforward and consists of merely three steps, allowing you to start using the ProFM HelpDesk system by visiting our website and selecting "registration." Furthermore, by choosing the monthly ProFM Helpdesk Premium package, you gain access to a range of additional valuable services at competitive rates, which can significantly enhance your maintenance management experience. This combination of simplicity and functionality ensures that you can focus on delivering excellent service without being bogged down by complicated processes.

What is PlantLog?

Establish a detailed Operations and Maintenance (O&M) logging system for your facility designed to ensure accuracy, detect abnormal conditions, and potentially reduce labor hours by up to 70%. Create specific routes for operators that outline which assets to observe during their rounds and inspections. Ensure that meter readings, observations, and completed tasks can be documented without the need for internet or cellular connectivity. Reduce the likelihood of human error in data gathering while guaranteeing comprehensive data collection. Allow users to access recent historical data to evaluate overall trends in asset performance effectively. Set up schedules that can be configured to repeat at specified times or dates or to initiate after a set interval since the last task was completed. Organize the task list by enabling filters for activities that are currently due for attention. Produce reports that emphasize tasks that are approaching their deadlines as well as those that have fallen overdue. Establish optimal ranges for meter readings and other asset statuses to distinguish between typical and unusual data points. Implement user alerts to notify when the recorded data strays from expected parameters, along with optional recommendations for necessary corrective actions. Moreover, incorporate a feedback system that allows operators to contribute insights and suggestions, which could further optimize the system's performance and reliability. This systematic approach will not only enhance operational efficiency but also empower operators to take an active role in maintenance practices.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$147 per month
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vintoCON

Date Founded

2005

Company Location

United States

Company Website

helpdesk.vintocon.com/en/default.aspx

Company Facts

Organization Name

PlantLog

Date Founded

2001

Company Location

United States

Company Website

plantlog.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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