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What is ProProfs Knowledge Base?

The ProProfs Knowledge Base is an effective tool for knowledge management that simplifies the creation of searchable online FAQs, thereby improving customer service and reducing the number of support tickets. This platform consolidates access to a diverse range of files, documents, and instructional content, making them accessible across multiple devices and platforms. Organizations can efficiently share vital information to adequately train their sales teams, customer service representatives, and support staff. In addition, it serves as an essential resource for onboarding new hires, helping them to understand company policies and procedures. By significantly increasing productivity, the ProProfs Knowledge Base allows both employees and customers to quickly find the information they need, regardless of when or where they are. This software also reduces the burden of repetitively answering common inquiries, enhancing communication and operational efficiency throughout the organization. Ultimately, it improves overall effectiveness by ensuring that essential knowledge is easily accessible when required, providing a seamless experience for all users. Moreover, the platform's user-friendly interface contributes to a more engaged workforce, fostering a culture of continuous learning and information sharing.

What is Daux.io?

Daux.io is a documentation generator that utilizes a simple folder structure in conjunction with Markdown files to create customized documentation dynamically. This platform enables developers to generate visually appealing documentation in a user-friendly manner. The navigation system is automatically created from any pages that contain the .md or .markdown file extensions, facilitating easy access to content. For those looking to maintain a specific order within their files and folders, there is an option to prefix them with a numeral followed by an underscore. Additionally, users have full access to the internal API, allowing for the programmatic generation of new pages and efficient management of page metadata. Designed to be fully responsive on mobile devices, Daux.io offers four pre-designed themes while also permitting users to develop their own unique themes. The platform is characterized by a sleek flat design aesthetic, includes an optional code float layout, and ensures that URLs are SEO-friendly, shareable, and linkable. Moreover, it integrates effortlessly with both Google Analytics and Piwik Analytics, enhancing tracking capabilities. Users can adjust the output format, but it's recommended to choose formats that are compatible with live mode, as these will also be employed by the integrated web server. Formats like Confluence should only be configured through the command line for optimal performance. With its extensive features and flexibility, Daux.io proves to be an invaluable resource for developers aiming to create detailed documentation with ease, making it an essential tool in their workflow. The combination of its powerful functionality and user-friendly interface sets Daux.io apart as a top choice in the realm of documentation generation.

Media

Media

Integrations Supported

Google Analytics
Docker
Freshdesk
GitHub
Jira
Jira Work Management
LiveChat
Olark
Piwik PRO
Salesforce Essentials
SnapEngage
Tidio
Wufoo
Zendesk

Integrations Supported

Google Analytics
Docker
Freshdesk
GitHub
Jira
Jira Work Management
LiveChat
Olark
Piwik PRO
Salesforce Essentials
SnapEngage
Tidio
Wufoo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$6 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ProProfs

Date Founded

2006

Company Location

United States

Company Website

www.proprofs.com

Company Facts

Organization Name

Daux.io

Date Founded

2010

Company Location

Switzerland

Company Website

daux.io

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

Categories and Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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