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What is GrowthDot Proactive Campaigns?

Proactive Campaigns for Zendesk enables users to efficiently organize customers into specific lists within Zendesk and effortlessly dispatch email campaigns to multiple recipients with a single click, serving as a viable alternative to both Zendesk and Mailchimp. You can send unlimited mass emails directly from Zendesk, test your emails with select recipients, and initiate follow-up campaigns as needed. The integrated Email Tracking feature allows you to monitor the status of your emails, while you have the flexibility to assign campaigns to specific agents, groups, or brands. Additionally, you can utilize an alias for composing and sending your messages, and include CC recipients as necessary. Agents can collaboratively manage contact lists and campaigns, choosing to either select from pre-existing CSV files or import new ones filled with relevant data. Customize your email body with various formatting options and use HTML code to design branded emails. The tool also seamlessly integrates with analytics platforms, enabling you to set up triggers and schedule your campaigns effectively. Furthermore, Zendesk tickets can be automatically generated with any status, internal notes can be sent out in bulk, and you can provide contacts the option to unsubscribe. Lastly, gather valuable feedback through CSAT surveys and ratings to enhance your outreach efforts. This comprehensive suite of features ensures that your email marketing strategy is both streamlined and effective.

What is MassMailer?

Engage with your campaign members, leads, and contacts directly within Salesforce by effortlessly sending emails. Leverage a user-friendly email Wizard that allows you to create, send, and schedule visually stunning emails without requiring any HTML skills. Break free from typical email limitations present in Salesforce by sending messages that go beyond daily or batch caps. Evaluate the impact of your emails in real-time to shape your future marketing strategies, as you'll be able to monitor vital metrics such as open rates, click-through rates, bounces, complaints, and unsubscribe rates. Instantly produce personalized emails for your contacts and leads, or schedule them for future delivery, and receive notifications upon opening or engagement, which will help you make informed decisions about your next steps. Focus on verifying the authenticity of your email list to significantly reduce bounce rates, potentially by as much as 98%, thereby improving your overall email deliverability. Distribute marketing materials like PDFs, documents, and videos effortlessly, and you can set expiration dates and times on urgent content to ensure that it reaches your audience promptly. This all-encompassing approach not only streamlines email marketing through Salesforce but also greatly enhances your ability to connect with your target audience effectively. By adopting these strategies, you can ensure a more successful email marketing campaign that resonates with your recipients.

Media

Media

Integrations Supported

Salesforce
Zendesk

Integrations Supported

Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$5/month/user
Free Trial Offered?
Free Version

Pricing Information

$39.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GrowthDot

Date Founded

2017

Company Location

Ukraine

Company Website

growthdot.com

Company Facts

Organization Name

MassMailer

Date Founded

2016

Company Location

United States

Company Website

www.massmailer.io

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

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