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What is Probook?

Probook is a cutting-edge dispatch solution driven by artificial intelligence, designed to enhance technician performance, improve dispatcher efficiency, and elevate customer service in the home services industry. By analyzing past sales data, the platform effectively matches technicians with the most suitable jobs, leading to increased sales and heightened customer satisfaction. It offers two levels of automation: the copilot mode, which aids dispatchers with real-time recommendations while ensuring their active involvement, and the autopilot mode, which automatically adjusts the dispatch board in real time, allowing a single dispatcher to manage over 20 technicians efficiently. Furthermore, Probook is equipped with tools such as proactive delay alerts, rescheduling suggestions, and an interactive revenue heatmap that identifies top sales achievers. Typically, users experience a 12% rise in sales and a 19% improvement in flip rates, all while maintaining a technician-to-dispatcher ratio of 20:1, showcasing the platform's profound effect on operational effectiveness and profitability. This innovative approach not only optimizes the dispatch workflow but also enables businesses to concentrate on expansion and enhance their overall service quality, setting the stage for sustained success in a competitive landscape.

What is MyHomeService360?

MyHomeService360 is a comprehensive cloud-based software specifically designed for home service businesses, including sectors like HVAC, plumbing, electrical work, roofing, lawn care, pool maintenance, cleaning, pest control, and handyman services. This versatile platform offers a seamless integration of functionalities such as customer management, scheduling, dispatching, online appointment booking, estimates, invoicing, payment processing, and full double-entry accounting. Office staff can effectively manage recurring jobs, assign technicians, optimize route planning, track field operations, and oversee service plans, reports, inventory, and purchase orders. Meanwhile, technicians have access to a mobile app that equips them with job details, checklists, the ability to upload photos, capture signatures, track time, and process payments, with the added benefit of offline functionality. Customers enjoy the convenience of approving estimates, making deposits, paying invoices, and checking their service history along with details of their equipment. Impressively, the core software is offered without a monthly subscription fee for an unlimited number of users, although transaction processing and extra services do come with separate fees. Overall, this all-encompassing system not only streamlines business operations but also significantly improves customer satisfaction by ensuring easy access to vital services, making it a valuable asset for any home service provider. Additionally, the robust features of MyHomeService360 enable businesses to adapt and thrive in a competitive marketplace.

Media

Media

No images available

Integrations Supported

NEXTAR
ServiceTitan

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0
The software is free for unlimited users. Card payments cost 3.9% + 30¢; ACH payments cost up to 1.8%, capped at $10. The optional phone system is $79/month, and online bill pay is $39/month per office in months it is used. Payroll is planned for December 2026 as a paid add-on at $39/month + $6 per employee.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Probook

Date Founded

2022

Company Location

United States

Company Website

www.probook.ai/

Company Facts

Organization Name

The Compendium Company

Date Founded

2026

Company Location

United States

Company Website

myhomeservice360.com

Categories and Features

Home Services

Not specified

Service Dispatch

Not specified

Categories and Features

Home Services

Not specified

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