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What is Proceedix Connected Worker?

The Connected Worker Platform harnesses AI to boost productivity in the industrial manufacturing sector. By streamlining information, executing workflows, analyzing processes, and enhancing training, it equips connected workers with vital industrial data and the power of artificial intelligence. Proceedix Connected Worker transforms the interaction and task execution of frontline employees. It features an intuitive interface that includes digital work instructions, digital inspectors, and extensive training and skills modules. Designed to improve insights, this AI-driven platform integrates persona-based industrial AI Copilots, allowing field workers to swiftly access the most current asset and process information. With the persona-based copilot, users can effortlessly retrieve necessary information in the field, eliminating the need for manual searches through documentation and procedures, ultimately resulting in a more efficient workflow. This innovative approach not only empowers workers but also fosters a culture of continuous improvement and adaptability in the industrial landscape.

What is Operations1?

Operations1 is an AI-powered Connected Worker Platform (worker assistance system / SOP management software) for manufacturing companies. The platform serves as the central execution layer for all worker-led processes on the shopfloor: digital work instructions, checklists, and inspection reports are created via a drag-and-drop editor, version-controlled, and delivered directly to the workstation through an offline-capable app. Workers are guided step by step through assembly, quality inspection, or maintenance, with every execution automatically generating an audit-proof report. Integrated AI features support workers and process owners along the entire workflow, from document creation to execution. Over 160 companies worldwide rely on Operations1, including Daimler Truck, Trumpf, Liebherr, Krones, and ThyssenKrupp from industries such as mechanical and plant engineering, automotive supply, and industrial goods manufacturing. They achieve measurably higher output, lower defect rates, shorter training times, and significantly less manual documentation effort. As an official SAP partner, Operations1 integrates seamlessly into ERP, MES, CAQ, and DMS systems via bidirectional interfaces. ISO 27001 certified, GDPR-compliant, hosted on Microsoft Azure in the EU.

Media

Media

Integrations Supported

Microsoft Azure
Azure SQL Database
Dropbox
Gmail
Microsoft Outlook
SAP Ariba
SymphonyAI Industrial

Integrations Supported

Microsoft Azure
App Store
DeepL
Google Play
Microsoft SharePoint
SAP ECC
SAP ERP

API Availability

Has API

API Availability

Has API

Pricing Information

€625 per month
Billed annually, 15 users

Pricing Information

Custom pricing based on number of users, selected modules, and sites. Available on request.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SymphonyAI

Date Founded

2017

Company Location

United States

Company Website

www.symphonyai.com/industrial/connected-worker/

Company Facts

Organization Name

cioplenu GmbH

Date Founded

2017

Company Location

Germany

Company Website

operations1.com

Categories and Features

Industrial AI

Not specified

Quality Management

Audit Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
Maintenance Management

Work Instructions

Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
User Management
Version Control

Categories and Features

Connected Worker

Not specified

Equipment Maintenance

Equipment Tracking
Job Management
Maintenance Scheduling
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Inspection

Appointment Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates

Maintenance Management

Asset Tracking
Calibration Management
Mobile Access
Planning Calendar
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Quality Management

Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
Maintenance Management
Supplier Quality Control
Training Management

Work Instructions

Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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