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Ratings and Reviews 11 Ratings
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What is ProdPad?
Bring order and cohesion to teams by creating a consolidated source of truth that paves the way for outstanding products. By clarifying priorities for Now, Next, and Later, everyone understands what steps need to be taken. This structure merges roadmap oversight, idea generation, and feedback gathering, ensuring that each action is purposefully tied to intended results. Unlock the power of an organized roadmap by articulating and sharing what is vital to your organization. Emphasize key ideas, collect, sort, and share the concepts and initiatives that will drive your product's advancement. Understand your customers' requirements, tackle their challenges, and keep them engaged throughout the entire journey. The thrill of turning ideas into real products is unmatched, but chaos can ensue when teams and processes are out of sync, resulting in misplaced files, lost feedback, and missing data. This issue becomes even more pronounced with larger teams! Rather than depending on perplexing timeline roadmaps, focus on your Objectives and Key Results (OKRs) to effectively realize them through streamlined roadmaps. Efficiently design and share strategies that are clear to everyone, promoting collaboration and transparency across the organization. As a result, by optimizing these workflows, you can significantly boost productivity and foster innovation throughout your entire team. Additionally, a well-structured approach not only enhances team morale but also accelerates the product development cycle, leading to a more agile and responsive organization.
What is OneDesk?
OneDesk is an integrated software solution that merges Helpdesk functionality with Project Management capabilities into a single platform. This eliminates the hassle of purchasing, integrating, and navigating multiple applications. It allows teams to efficiently support customers and collaborate on projects from a unified interface. Suitable for businesses of all sizes, including various departments within larger organizations, OneDesk is favored by professionals in project management, IT, customer service, and professional services. The software is user-friendly, packed with features, and offers extensive customization options for managing both tasks and ticket workflows effectively. Additionally, its versatility ensures that it can adapt to the unique needs of different teams within an organization.
Integrations Supported
Dropbox
Jira
Jira Work Management
Microsoft Azure
Slack
Stackreaction
Trello
Zapier
APIANT
Causal
Integrations Supported
Dropbox
Jira
Jira Work Management
Microsoft Azure
Slack
Stackreaction
Trello
Zapier
APIANT
Causal
API Availability
Has API
API Availability
Has API
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Pricing Information
$9/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CreateSHIFT
Company Website
www.prodpad.com
Company Facts
Organization Name
OneDesk
Date Founded
2008
Company Location
Canada
Company Website
www.onedesk.com
Categories and Features
Idea Management
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Product Lifecycle Management
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Lifecycle Management
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Project Portfolio Management
Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking