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What is ProductPlan?

If you're looking for an easy and efficient way to develop and distribute your product roadmap, ProductPlan is worth considering. This tool empowers product teams to design, build, and share their strategic plans with ease. With its user-friendly drag-and-drop functionality, ProductPlan allows users to construct roadmaps in mere minutes. Additionally, users can quickly modify their plans in real-time by simply dragging and dropping components such as bars, milestones, containers, and lanes. This adaptable approach guarantees that product teams remain nimble and can swiftly adjust to any shifts in their strategies, enhancing overall productivity. Ultimately, ProductPlan not only simplifies the roadmap creation process but also fosters collaboration among team members.

What is OneDesk?

OneDesk is an integrated software solution that merges Helpdesk functionality with Project Management capabilities into a single platform. This eliminates the hassle of purchasing, integrating, and navigating multiple applications. It allows teams to efficiently support customers and collaborate on projects from a unified interface. Suitable for businesses of all sizes, including various departments within larger organizations, OneDesk is favored by professionals in project management, IT, customer service, and professional services. The software is user-friendly, packed with features, and offers extensive customization options for managing both tasks and ticket workflows effectively. Additionally, its versatility ensures that it can adapt to the unique needs of different teams within an organization.

Media

Media

Integrations Supported

Jira
Microsoft Azure
Slack
Stackreaction
Trello
Box
Confluence
Dropbox
GitHub
Hatica
Jellyfish
Jira Work Management
Mailchimp
Microsoft Project
Okta
QuickBooks Online
QuickBooks Online Advanced
Salesforce
WordPress

Integrations Supported

Jira
Microsoft Azure
Slack
Stackreaction
Trello
Box
Confluence
Dropbox
GitHub
Hatica
Jellyfish
Jira Work Management
Mailchimp
Microsoft Project
Okta
QuickBooks Online
QuickBooks Online Advanced
Salesforce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$34.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$9/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ProductPlan

Date Founded

2013

Company Location

United States

Company Website

www.productplan.com

Company Facts

Organization Name

OneDesk

Date Founded

2008

Company Location

Canada

Company Website

www.onedesk.com

Categories and Features

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

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