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What is ProductWorld?

We provide customized Software Development Services designed to meet the needs of clients at every stage of their business journey, from startups developing their initial MVP to established corporations seeking to enhance and expand their existing services. Before diving into coding, we perform a comprehensive analysis to grasp market demands, design ideas, and project structures, which allows us to choose a software development methodology that best fits your objectives. This initial phase acts as a strategic foundation for the entire project. We thoroughly assess your concepts and assumptions, offering valuable insights on various complexities and architectural considerations. By transforming your vision into a concrete product, we ensure that once your project is well-defined and requirements are confirmed, we can move forward with the plan to achieve results. Our implementation will be tailored to meet your unique project specifications and will utilize the most effective software development methodology for your organization. Moreover, should you need to scale your development capacity, we have the resources to augment your existing team by filling key roles essential for your success. Our ultimate aim is to make your software development process as smooth and effective as possible, paving the way for successful project outcomes. With our focused approach and commitment to collaboration, we strive to empower your business to thrive in a competitive landscape.

What is OMNITRACKER?

OMNITRACKER offers the ability to modify processes so they align perfectly with your organizational requirements. Its distinctive module and application architecture, coupled with numerous ready-to-use solutions, simplify the implementation process. Users can effortlessly adjust functionalities to suit their preferences or design their own workflows. The multi-client architecture of OMNITRACKER provides limitless scalability options. With its straightforward maintenance, regular updates, and appealing licensing structure, it ensures a rapid return on investment. Our solution for IT Service Management (ITSM) is not only scalable and efficient but also aligns with the latest ITIL standards while integrating seamlessly with other supportive processes. It assists in every phase of a project, enhancing both planning and management capabilities. Additionally, it can be integrated with other applications for enhanced functionality. Furthermore, the application allows users to monitor all aspects of sales projects, guiding them from initial lead generation to the successful conclusion of each project. This comprehensive approach ensures that all project stages are effectively managed and tracked.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$499 per month

Pricing Information

$20000 one-time payment

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

ProductWorld

Date Founded

2008

Company Location

Ireland

Company Website

www.productworld.com

Company Facts

Organization Name

OMNINET

Date Founded

1995

Company Location

Germany

Company Website

www.omnitracker.com/de/produkte/omnitracker/

Categories and Features

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Product Comparison
Search

Categories and Features

Change Management

Not specified

Contract Management

Not specified

GDPR Compliance

Not specified

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Not specified

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Project Management

Not specified

Secure Email Gateway

Not specified

Task Management

Not specified

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