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What is Project Echo?

Project Echo is a comprehensive platform designed for SaaS teams to collect and manage customer feedback, encompassing feature suggestions and bug notifications. It boasts a customizable feedback portal that can be set to public, private, or limited access, equipped with features such as voting, comments, duplicate detection, and board oversight tools. Teams can efficiently categorize requests, employ a user-friendly drag-and-drop roadmap, and issue changelog updates to keep contributors informed about new feature launches. The platform also facilitates embedded feedback gathering, supports custom domain configurations, and includes a REST API along with inbound and outbound webhooks, while integrating effortlessly with applications like Linear, Notion, Slack, and Tally. An additional advantage is its MCP server, which allows compatible AI clients, such as Claude and Cursor, to interact with requests, comments, and votes, as well as generate implementation prompts. Users can opt for a free plan that encompasses fundamental features like feedback collection, roadmap oversight, changelog creation, API access, and MCP capabilities, while the enhanced Pro plan introduces options for personalized branding and custom domains. Furthermore, Project Echo is designed to significantly improve the product development experience, ensuring that teams can effectively manage customer insights and optimize their feedback processes. By leveraging this platform, companies can foster stronger connections with their users and drive their innovation forward.

What is Headway?

It's crucial to keep your users informed by sharing every update, as they will genuinely value the information. Customize your changelog to align with your brand's identity and host it on your own website; we are available to help you with the setup process. By integrating Slack and Twitter, your team and customers can stay updated on the most recent product changes. Your entire staff can contribute to the changelog if needed, as having individual faces associated with updates enhances the personal connection. You have the option to make your changelog public or private while ensuring user privacy, and you can also choose to block search engines from indexing it. Given that products may not all fall into the same categories, you have the opportunity to fully tailor the categories for your changelogs. Enjoy sleek formatting that facilitates easy image uploads and multimedia embedding. Furthermore, think about implementing subtle badge animations for your product, making sure users don't miss any important updates. By utilizing these features, you can foster a more interactive and informative experience for your audience, ultimately strengthening their engagement and loyalty.

Media

No images available

Media

Integrations Supported

Slack
Claude
Claude Duet
Claude for Legal
Cursor
Model Context Protocol (MCP)
Notion

Integrations Supported

Slack
Loom
UserVitals
Wistia
X (Twitter)

API Availability

Has API

API Availability

Pricing Information

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version

Pricing Information

$29 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Project Echo

Date Founded

2025

Company Location

United States

Company Website

www.projectecho.io

Company Facts

Organization Name

Headway App

Company Website

headwayapp.co

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Success

Not specified

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