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Ratings and Reviews 938 Ratings
What is Prompt.io?
Prompt.io is designed to meet the unique needs of digital agencies, whether you are managing a single campaign or juggling multiple ones. Our platform stands out in the industry with features such as single sign-on, extensive cross-campaign analytics, and efficient billing processes. The P2P texting platform we offer is both user-friendly and affordable, ensuring reliability in your communications. You can easily upload your contact lists, configure your campaigns, and track engagement metrics in real-time as they develop. We provide a range of pricing plans suitable for businesses of all sizes, allowing you to find an option that aligns with your budget and specific needs. Our dedicated team is here to work with you to craft a cost-effective plan that yields impactful results. Many businesses opt for toll-free texting as their main communication method, and you can maintain brand consistency by utilizing your existing toll-free number for texting purposes. This approach can be effective for a variety of applications, including customer service, marketing efforts, and sales promotions. Alternatively, using 10-digit long code (10DLC) numbers allows for a more personalized interaction, which can significantly boost engagement levels. Partnering with the campaign registry, Prompt.io guarantees that your texts are fully registered, ensuring optimal deliverability and speed. Our commitment is to enhance your communication strategies within the digital realm, providing you with the tools necessary for success. Whether you are looking to enhance customer relationships or drive sales, our platform is equipped to support your objectives efficiently.
What is CallTrackingMetrics?
CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts.
Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
Integrations Supported
AgencyAnalytics
Axis LMS
Constant Contact Lead Gen & CRM
DenGro
HubSpot Customer Platform
Kissmetrics
Liine
Mailchimp
Nekton.ai
Ours Privacy
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$79 per month
All plans include unlimited users at no extra cost, while Marketing Pro and Sales Engage plans also include sub-accounts perfect for agencies and multi-location businesses.
Discounts up to 20% off for annual agreements.
Discounts up to 20% off for annual agreements.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Prompt.io
Company Location
United States
Company Website
www.prompt.io
Company Facts
Organization Name
CallTrackingMetrics
Date Founded
2012
Company Location
United States
Company Website
www.calltrackingmetrics.com
Categories and Features
Political Campaign
Not specified
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Call Monitoring
Not specified
Call Recording
Archiving
Call Sharing
Event Triggered Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Contact Center Quality Assurance
Not specified
Conversation Intelligence
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Sales Coaching
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail
Marketing Attribution
Conversion Tracking
Cross-Channel Attribution
Multi-Touch Attribution
ROI Tracking
Performance Marketing
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Speech Analytics
Automatic Transcription
Call Recording
Natural Language Processing
Sentiment Analysis