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What is Proton.ai?

Distributors frequently forfeit potential earnings by solely responding to customer inquiries rather than proactively pursuing sales initiatives. When data does not flow smoothly across various channels, it can lead to misunderstandings of customer requirements, resulting in missed chances for growth. Furthermore, significant travel costs, ineffective systems, and fragmented workflows further diminish profitability for distributors. By tapping into thorough insights regarding both historical and current sales transactions, customer data, and product details from a consolidated source, distributors can optimize their operations. Equipping sales representatives and online platforms with tailored product recommendations allows them to boost order values while minimizing time spent on low-margin activities. It is essential to foster real growth by addressing pivotal questions: What products are currently being promoted? Which customers might churn? Where are the opportunities for expansion? We collect and analyze your product, customer, intent, and transaction data to shed light on these issues. By breaking down barriers between channels and creating a comprehensive overview of each customer, your sales team can function with increased awareness, efficiency, and scalability, ultimately resulting in better business performance. This strategic method not only improves customer interaction but also enables distributors to capitalize on new market possibilities, ensuring sustained success in a competitive landscape. In the end, a proactive approach to understanding customer behavior and sales dynamics can transform potential challenges into profitable ventures.

What is Canals?

Canals represents a cutting-edge operating platform driven by artificial intelligence, designed specifically for wholesale distributors to optimize the most labor-intensive aspects of sales, customer service, accounting, and purchasing. This innovative system proficiently transforms unstructured customer inquiries—ranging from emails and PDFs to spreadsheets, handwritten notes, and voicemails—into structured quotes or sales orders that can be quickly reviewed and integrated into ERP systems. Utilizing advanced AI technology, Canals effectively deciphers customer intent, connects requested items with product catalogs, and independently generates comprehensive and accurate orders, thus eliminating the burdensome tasks of manual data entry and product searches. By encompassing the complete range of revenue and operational processes, Canals enables teams to respond more swiftly to customer demands, improve quote turnaround times, and increase win rates while concurrently reducing errors and product returns. Additionally, the platform continuously evolves by assimilating insights from user interactions, customer preferences, and historical data, guaranteeing that it adapts to the dynamic requirements of its users. Ultimately, Canals not only streamlines workflows but also significantly enhances the overall operational efficiency of wholesale distribution, contributing to a more responsive and effective business environment. This adaptability ensures that wholesale distributors remain competitive in an ever-changing market landscape.

Media

Media

Integrations Supported

Integrations Supported

Acumatica Cloud ERP
Bizowie ERP
Epicor Eclipse
Epicor Prophet 21
Front
Infor CloudSuite Distribution
Infor Distribution SX.e
Infor M3
KoreInside
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
RingCentral RingEX
SAP S/4HANA
Salesforce
Zoho CRM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Proton

Date Founded

2018

Company Location

United States

Company Website

www.proton.ai

Company Facts

Organization Name

Canals

Company Location

United States

Company Website

www.canals.ai/

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Distribution

Not specified

Sales Enablement

Not specified

Categories and Features

AI Manufacturing

Not specified

Distribution

Not specified

Manufacturing

Not specified

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