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What is Prowyser?

Prowyser is a cutting-edge, cloud-based software solution crafted explicitly for managing field services, particularly in the repair and home service industries, including plumbing, heating, electrical work, locksmithing, and multi-trade contracting. The platform enhances efficiency by consolidating customer requests and work orders from insurers or property managers into centralized job files, which streamlines office scheduling, technician assignments, maintenance visits, and the management of customer records. Field teams are equipped with a mobile application that enables them to manage their daily tasks, document their work, upload images, complete intervention reports, and collect signatures, all of which can be performed offline and will synchronize automatically when an internet connection becomes available. Moreover, Prowyser features tools for generating estimates, invoicing, tracking payments, sending reminders, and exporting accounting data, while also facilitating synchronization with Pennylane. The software integrates effortlessly with widely-used services such as Google Calendar, Gmail, and Outlook, thereby improving workflows and enhancing collaboration through network assistance. In essence, Prowyser is offered as a web-based service, along with specialized mobile applications for field technicians, ensuring they are fully equipped with all essential tools. This all-encompassing strategy not only simplifies the management of field services but also significantly enhances productivity and elevates customer satisfaction levels, making it a valuable asset for businesses in these sectors.

What is Digitalnatie Service Suite?

The Digitalnatie Service Suite is an online platform crafted to facilitate the management of field services across various industries, including HVAC, plumbing, electrical work, water treatment, installation, and maintenance. This all-encompassing tool combines a range of features such as customer management, job requests, scheduling and dispatching, work orders, service contracts, route optimization, and inventory supervision. Office staff can easily create quotes and invoices, monitor payments, and evaluate performance reports, while technicians utilize a mobile app to retrieve job and asset details, log their time and materials, conduct safety checks, upload images and notes, and obtain customer signatures. Furthermore, the suite improves operational efficiency with capabilities like preventive maintenance, comprehensive equipment and site documentation, workflow automation, and a customer portal to view service reports and invoices. Offered in Dutch, French, and English, this platform caters specifically to the requirements of Belgian service providers who coordinate field technicians and oversee tasks at client sites, ensuring a streamlined workflow overall. With its intuitive design, the platform enhances collaboration between office personnel and technicians, ultimately leading to improved service quality and customer satisfaction. By prioritizing ease of use and accessibility, the Digitalnatie Service Suite supports businesses in optimizing their field service operations.

Media

No images available

Media

Integrations Supported

Gmail
Google Calendar
Microsoft Outlook
Pennylane

Integrations Supported

Google Maps
HubSpot CRM
Microsoft 365
Peppol
Waze

API Availability

API Availability

Has API

Pricing Information

€89/month
Free Trial Offered?

Pricing Information

€50/user/month
Annual billing costs €50/user/month; monthly billing costs €75/user/month with a 12-month contract. A minimum of two users applies, and prices exclude VAT. Implementation starts at €950; onboarding, migration, configuration and training are quoted separately.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Groupe MEGVA

Date Founded

2019

Company Location

France

Company Website

prowyser.com

Company Facts

Organization Name

Digitalnatie

Date Founded

2022

Company Location

Belgium

Company Website

digitalnatie.app

Categories and Features

Home Services

Not specified

Categories and Features

Service Dispatch

Not specified

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