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What is Proximity Insight?

Break down the barriers between physical and digital retail by empowering your customer-facing teams with advanced digital tools, enabling them to connect with customers from anywhere. Our comprehensive retail solutions aim to foster connections, inspire engagement, and build enduring relationships with your clientele. Available for a range of sectors such as pureplay brands, boutiques, and department stores, our services craft remarkable shopping experiences across industries including fashion, beauty, jewelry, home goods, and electronics. Our solution stands out as user-friendly and easy to deploy, removing the necessity for expensive and complex infrastructures. With the continuous support from our dedicated customer success team, you will receive guidance throughout the implementation process, ensuring you see a return on investment within 3-6 months, which makes this a wise addition to your retail strategy. Ultimately, this method not only enhances customer satisfaction but also propels business expansion in an ever-evolving digital landscape. As you integrate these solutions, you’ll find that adapting to new retail trends becomes more seamless and effective.

What is New Black EVA?

The Global Unified Commerce Ecosystem, developed by New Black, serves as a collaborative network of partners dedicated to bringing the concept of unified commerce to life for retailers prioritizing customer experience. This initiative addresses the modern consumer's need for a seamless shopping experience across multiple platforms by ensuring transparency in transaction, inventory, and customer data throughout the entire buying process, while also adhering to strict financial regulations. Achieving this level of integration requires enhanced connectivity among all systems and brand partners, who must work together harmoniously. The Global Unified Commerce Ecosystem equips retailers worldwide with innovative solutions that not only enhance customer interactions but also promote business growth. Additionally, the partners within this ecosystem operate on a global scale, allowing them to support international expansion goals while providing consistent solutions and multi-lingual support to enrich customer engagement. In essence, this collaborative model not only strengthens the retailers' market position but also prepares them to excel in an ever-evolving global marketplace, where consumer expectations continue to rise.

Media

Media

Integrations Supported

iSecurity AP-Journal
iSecurity Audit

Integrations Supported

Adyen
Microsoft Azure

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Please contact us for details.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Proximity Insight

Date Founded

2014

Company Location

United Kingdom

Company Website

www.proximityinsight.com

Company Facts

Organization Name

New Black

Date Founded

2015

Company Location

The Netherlands

Company Website

www.newblack.io

Categories and Features

Clienteling

Not specified

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics

Retail POS Systems

Not specified

Categories and Features

Clienteling

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Loyalty Program
Order Management
Promotions Management
Shopping Cart

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Order Management
Returns Management
eCommerce

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