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What is Proximity Insight?

Break down the barriers between physical and digital retail by empowering your customer-facing teams with advanced digital tools, enabling them to connect with customers from anywhere. Our comprehensive retail solutions aim to foster connections, inspire engagement, and build enduring relationships with your clientele. Available for a range of sectors such as pureplay brands, boutiques, and department stores, our services craft remarkable shopping experiences across industries including fashion, beauty, jewelry, home goods, and electronics. Our solution stands out as user-friendly and easy to deploy, removing the necessity for expensive and complex infrastructures. With the continuous support from our dedicated customer success team, you will receive guidance throughout the implementation process, ensuring you see a return on investment within 3-6 months, which makes this a wise addition to your retail strategy. Ultimately, this method not only enhances customer satisfaction but also propels business expansion in an ever-evolving digital landscape. As you integrate these solutions, you’ll find that adapting to new retail trends becomes more seamless and effective.

What is Omneo?

Customer loyalty functions similarly to compound interest within the retail industry. Omneo provides customers with powerful tools that enable them to engage in the sharing and management of essential zero-party data, which is crucial for modern services while ensuring a smooth transition for future interactions. Furthermore, Omneo equips your team with valuable insights and resources necessary for delivering personalized service, thereby making both current and future customer experiences highly relevant and rewarding. The platform also grants retail brand teams access to cutting-edge technology, professional advice, and extensive support, all aimed at significantly boosting customer engagement, loyalty, and advocacy. By fostering innovative interactions, Omneo not only encourages discovery but also rewards outstanding employee performance. Tailored specifically for retailers, Omneo facilitates the private collection, management, and exchange of zero-party data between businesses and customers. This capability empowers your team to design engaging, convenient, and meaningful services and experiences, ultimately captivating customers and fostering long-lasting loyalty. In an ever-changing market, harnessing such tools can distinctly differentiate your brand and create strong, enduring relationships with customers, fostering a community that thrives on mutual benefit and engagement.

Media

Media

Integrations Supported

iSecurity AP-Journal
iSecurity Audit

Integrations Supported

Adobe Analytics
BigCommerce
NetSuite
Retail Express
Salesforce
Shopify
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Proximity Insight

Date Founded

2014

Company Location

United Kingdom

Company Website

www.proximityinsight.com

Company Facts

Organization Name

Omneo

Date Founded

2010

Company Location

Australia

Company Website

omneo.io

Categories and Features

Clienteling

Not specified

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics

Retail POS Systems

Not specified

Categories and Features

Clienteling

Not specified

Customer Experience

Not specified

Customer Retention

Not specified

Loyalty Management

Not specified

Personalization

Not specified

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