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What is Pulsar Platform?

Pulsar is a social listening and audience intelligence platform that helps organisations understand how people discuss, interpret, and respond to the world around them. By analysing conversations at scale, Pulsar uses AI agents and narrative intelligence to identify the stories, frames, and beliefs shaping audience behaviour. Use Pulsar TRAC - The most advanced audience intelligence platform on the market, combining social listening and media monitoring with audience segmentation. Discover Narratives AI, the search engine for public opinion: detect and understand Narratives in the Public and in the Media. Understand what drives public opinion, detect, summarize and rank narratives emerging across billions of news and social media pieces of content, in real-time and historically. Narratives AI generates a live index of narratives that can then be searched with a simple keyword query, making discovery and analysis as easy as a web search. Pulsar supports self-serve research with training and customer success support, alongside optional research and consultancy services. By combining social listening with audience segmentation in a single system, Pulsar reveals how different audience communities engage with the same topics in distinct ways—enabling clearer insight, stronger strategy, and more relevant communication.

What is Affogata?

Harness the ability to reveal customer preferences and feelings by tracking every engagement across online platforms, social networks, and business applications, turning this data into practical insights for your brand. Achieve a nuanced understanding of brand perception and identify significant trends while closely monitoring your rivals. With extensive coverage of social media, web interactions, and internal business resources, every pertinent dialogue is captured. Empower your teams with customized insights utilizing Affogata's adaptable visualization tools and data export options. Ensure prompt responses with real-time analytics from Affogata, guaranteeing that no conversation goes unaddressed. Evaluate customer feedback on your campaigns and messaging to improve your Net Promoter Score (NPS) through sentiment analysis that contextualizes the quality of your service. Investigate the product features your customers desire and pinpoint areas where competitors might have an edge. Furthermore, identify influencers and emerging trends on your social media platforms and private communities to gain a comprehensive view of your brand’s reputation while remaining alert to potential risks. This thorough strategy not only helps you engage proactively but also positions you to adapt swiftly in a fast-changing market environment, ultimately driving growth and customer satisfaction.

Media

Media

Integrations Supported

Audiense
StatSocial Silhouette

Integrations Supported

Intercom
Salesforce
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Custom

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Pulsar

Date Founded

2013

Company Location

United States

Company Website

www.pulsarplatform.com

Company Facts

Organization Name

Affogata

Date Founded

2020

Company Location

Israel

Company Website

www.affogata.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Owned Media

Not specified

Social Listening

Not specified

Categories and Features

Audience Intelligence

Not specified

Social Listening

Not specified

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