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What is Pulsar Platform?

Pulsar is a social listening and audience intelligence platform that helps organisations understand how people discuss, interpret, and respond to the world around them. By analysing conversations at scale, Pulsar uses AI agents and narrative intelligence to identify the stories, frames, and beliefs shaping audience behaviour. Use Pulsar TRAC - The most advanced audience intelligence platform on the market, combining social listening and media monitoring with audience segmentation. Discover Narratives AI, the search engine for public opinion: detect and understand Narratives in the Public and in the Media. Understand what drives public opinion, detect, summarize and rank narratives emerging across billions of news and social media pieces of content, in real-time and historically. Narratives AI generates a live index of narratives that can then be searched with a simple keyword query, making discovery and analysis as easy as a web search. Pulsar supports self-serve research with training and customer success support, alongside optional research and consultancy services. By combining social listening with audience segmentation in a single system, Pulsar reveals how different audience communities engage with the same topics in distinct ways—enabling clearer insight, stronger strategy, and more relevant communication.

What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

Media

Media

Integrations Supported

Audiense
StatSocial Silhouette

Integrations Supported

5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp
YouTube

API Availability

Has API

API Availability

Pricing Information

Custom

Pricing Information

$29 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pulsar

Date Founded

2013

Company Location

United States

Company Website

www.pulsarplatform.com

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Owned Media

Not specified

Social Listening

Not specified

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

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