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What is Pulse CRM?

Pulse CRM is a specialized platform designed for the effective management of customer relationships and portfolio oversight, specifically catered to independent sales organizations and payment-processing firms, overseeing the entire merchant experience from lead acquisition to application submission, underwriting, onboarding, and managing residual payments, along with portfolio analysis. This system streamlines merchant onboarding through automation across various ISOs and features integrated tools for risk assessment and underwriting, which significantly speed up the approval process. The platform includes tailored features for tracking and reporting residuals that are in sync with payment service operations, alongside robust dashboard analytics that monitor the performance of both agents and merchants. Furthermore, it adopts a centralized approach to workflow automation and enhances document management while including essential compliance checks, allowing users to transition from unwieldy spreadsheets and disjointed systems to a unified solution that boosts efficiency. This innovative tool not only enhances operational capabilities for organizations but also plays a crucial role in elevating customer satisfaction levels, making it an invaluable asset in today’s competitive landscape. Ultimately, Pulse CRM empowers businesses with the resources they need to thrive and adapt in a constantly evolving market.

What is Merchant Industry?

Merchant Industry operates as a robust provider of card-processing and payment solutions nationwide, tailored to businesses of all sizes through its integrated platform. The company delivers an array of services, which encompass standard card processing, dual-pricing strategies, surcharging options, high-risk processing, and equipment financing, in addition to a wide variety of hardware and software products, such as terminals, POS systems, mobile devices, a payment-gateway API, embedded payment solutions, and virtual-terminal capabilities. Furthermore, Merchant Industry builds strong partnerships with ISOs, agents, ISVs, and developers, offering them access to a specialized portal, CRM tools, and referral programs designed to enhance collaboration. With a strong focus on personalized support, dedicated account managers, and marketing resources, the company guarantees prompt residual payments and efficiently manages significant transaction volumes annually. Its mission revolves around empowering merchants to accept payments effortlessly, both in physical stores and online, while also offering financing and equipment alternatives to reduce initial costs, thereby improving the overall experience for businesses. In addition to these offerings, Merchant Industry remains committed to evolving its services to align with the dynamic needs of its clients in the competitive payment industry, ensuring they are well-equipped to thrive in the ever-changing market landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pulse CRM

Company Location

United States

Company Website

pulsecrm.com

Company Facts

Organization Name

Merchant Industry

Date Founded

2007

Company Location

United States

Company Website

www.merchantindustry.com

Categories and Features

Categories and Features

Credit Card Processing

Cash Transactions
Contactless NFC
Electronic Receipts
Electronic Signature
Mobile Card Reader
PCI Compliance

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