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What is Pulse Commerce?

Pulse Commerce is a cloud-based solution specifically created for mid-market retailers who manage orders and inventory across various channels. This cutting-edge platform provides outstanding real-time visibility and management tools for overseeing orders, inventory, and customer interactions throughout the organization. By implementing Pulse Commerce, businesses can enhance their operational efficiency, simplify order handling, improve customer satisfaction, and effectively control inventory and fulfillment costs. Moreover, the platform's strong capabilities allow merchants to respond swiftly to shifts in the market and evolving customer needs. This adaptability is essential for thriving in today’s competitive retail landscape.

What is Pulse CRM?

Pulse CRM is a specialized platform designed for the effective management of customer relationships and portfolio oversight, specifically catered to independent sales organizations and payment-processing firms, overseeing the entire merchant experience from lead acquisition to application submission, underwriting, onboarding, and managing residual payments, along with portfolio analysis. This system streamlines merchant onboarding through automation across various ISOs and features integrated tools for risk assessment and underwriting, which significantly speed up the approval process. The platform includes tailored features for tracking and reporting residuals that are in sync with payment service operations, alongside robust dashboard analytics that monitor the performance of both agents and merchants. Furthermore, it adopts a centralized approach to workflow automation and enhances document management while including essential compliance checks, allowing users to transition from unwieldy spreadsheets and disjointed systems to a unified solution that boosts efficiency. This innovative tool not only enhances operational capabilities for organizations but also plays a crucial role in elevating customer satisfaction levels, making it an invaluable asset in today’s competitive landscape. Ultimately, Pulse CRM empowers businesses with the resources they need to thrive and adapt in a constantly evolving market.

Media

Media

Integrations Supported

Amazon
Apple Pay
Authorize.Net
Avalara
BigCommerce
Bronto Marketing Platform
Cahoot
Cybersource
FedEx Ship Manager
Magento
Mailchimp
NetSuite
PayPal
QuickBooks Online
Shopify Plus
Verde Fulfillment
eBay

Integrations Supported

Amazon
Apple Pay
Authorize.Net
Avalara
BigCommerce
Bronto Marketing Platform
Cahoot
Cybersource
FedEx Ship Manager
Magento
Mailchimp
NetSuite
PayPal
QuickBooks Online
Shopify Plus
Verde Fulfillment
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pulse Commerce

Date Founded

2000

Company Location

United States

Company Website

www.pulse-commerce.com

Company Facts

Organization Name

Pulse CRM

Company Location

United States

Company Website

pulsecrm.com

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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