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What is Pulsus?

Pulsus MDM significantly boosts team productivity and flexibility by streamlining the management and support processes for mobile devices, including smartphones and tablets. The system consists of two essential elements: the Agent, which needs to be installed on every corporate mobile device, and the Management Center, where users can adjust settings, functionalities, and restrictions. Operating as a mobile application on the devices, the Agent works in conjunction with the Management Center, a cloud-based platform that users can access through a web browser using their corporate credentials. To implement this solution, the only requirements are the corporate mobile devices and a computer with internet connectivity; just install the Agent app on each mobile device and access the Management Center from your computer. This efficient setup facilitates the effective management of mobile resources throughout the organization, ultimately leading to better organizational outcomes. By integrating such a system, companies can ensure their mobile device management is not only effective but also aligned with their overall operational strategy.

What is Fonvirtual Call Center?

Customers can choose from multiple ways to contact your call center, such as voice, video, and messaging options on their mobile devices, along with click-to-call features available on your website, app, and even through services like WhatsApp or email. The cloud-based Call Center Software you implement leverages a wealth of experience, the efficient functionality of Automatic Call Distribution (ACD), and the advanced capabilities of WebRTC technology. This state-of-the-art system allows agents to engage using their preferred devices—whether that's a desktop, smartphone, or tablet—enabling remote access from nearly any location worldwide. You can expand your international reach by acquiring phone numbers from various countries, thus creating a local presence with numbers tailored to those areas. By integrating call buttons into your website and applications, customers can reach you for free with just a click from anywhere. Additionally, adding a WhatsApp channel to your Call Center Software facilitates seamless communication between agents and clients through WhatsApp messages, significantly enhancing customer experience and accessibility. This approach not only fosters better client engagement but also strengthens your brand's presence on a global scale, making it easier to connect with diverse audiences. Embracing these technologies can transform how customers interact with your business, leading to improved satisfaction and loyalty over time.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Pulsus

Company Location

Brazil

Company Website

pulsus.mobi/

Company Facts

Organization Name

Fonvirtual

Date Founded

2010

Company Location

Spain

Company Website

www.fonvirtual.com/en/call-center-software/

Categories and Features

Categories and Features

Call Center

Not specified

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