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What is Punchh?

The landscape of marketing has experienced a remarkable evolution. Now, restaurants, convenience shops, and retail outlets have access to cutting-edge strategies aimed at boosting their same-store revenues. Modern consumers have high expectations for a personalized, seamless, and uniform experience during every engagement. As competition reaches unprecedented levels, it is crucial for companies to foster customer loyalty, rendering traditional marketing techniques ineffective. To stay ahead and relevant in this dynamic environment, brands need to swiftly embrace a modern, technology-driven approach. This transition not only meets the demands of today's consumers but also equips businesses for enduring success in a rapidly changing marketplace. Embracing innovation will be key to navigating the challenges that lie ahead.

What is Ascentis CRM & Customer Loyalty?

Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.

Media

Media

Integrations Supported

Attentive
Desktop.com
Merchant Centric
Olo
OneDine
SAP Store
SpeedLine Pizza POS
Suntek Reporting
Toast Kitchen Display System
Toast POS
Zuppler
me&u

Integrations Supported

Attentive
Desktop.com
Merchant Centric
Olo
OneDine
SAP Store
SpeedLine Pizza POS
Suntek Reporting
Toast Kitchen Display System
Toast POS
Zuppler
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PAR Technology

Date Founded

1968

Company Location

United States

Company Website

punchh.com

Company Facts

Organization Name

Ascentis

Company Location

Singapore

Company Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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