What is Ascentis CRM & Customer Loyalty?
Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.
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Ascentis CRM & Customer Loyalty Categories and Features
Customer Loyalty Software
CRM Software
Ascentis CRM & Customer Loyalty Customer Reviews
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Stay away
Date: Aug 28 2021SummaryWe are currently using this crap and finding alternatives which led me to discovery of this page. Eventually things work, but it's really nightmares all over when you need to introduce new promotions during festive seasons.
PositiveIf I really have to say something good, that would be the people. There's always someone you can call and talk to.
NegativeSuper buggy, Inflexible.
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Only usable by internal staff. You touch it , you break it.
Entire service goes down once in a while.
Lame excuses for bugs.
Ridiculous pricing for this quality of service.
Reports are often wrong. Have to argue over it and getting charged to get it fixed.
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