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What is Ascentis CRM & Customer Loyalty?
Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.
What is Annex Cloud?
Annex Cloud provides comprehensive loyalty solutions designed to adapt to the evolving expectations of consumers. Their Loyalty Experience Platform combines top-tier loyalty program management features with robust engagement tools, enabling businesses to effectively connect with, engage, and expand their customer relationships on a large scale through loyalty SaaS offerings. This platform facilitates the creation of engaging experiences that foster loyalty and ensure your brand remains prominent in customers' minds. By promoting human-like interactions, customers respond positively, and you can motivate desired behaviors while personalizing your communications and incorporating gamification into your engagement strategies. Additionally, the Loyalty Experience Platform empowers you to monitor, gather, and communicate with customers at every stage of their journey. With all the necessary elements for crafting unforgettable customer experiences, the platform supports a wide range of channels, including social media, SMS, email, and print, ensuring a holistic approach to customer loyalty. Furthermore, by leveraging these tools, businesses can truly enhance their connection with customers and cultivate long-lasting relationships.
Integrations Supported
Adobe Marketo Engage
Adyen
Bazaarvoice
Bloomreach
Canopy
Magento
Microsoft 365
NetSuite
Optimizely One
Oracle Cloud Infrastructure
Integrations Supported
Adobe Marketo Engage
Adyen
Bazaarvoice
Bloomreach
Canopy
Magento
Microsoft 365
NetSuite
Optimizely One
Oracle Cloud Infrastructure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ascentis
Company Location
Singapore
Company Website
www.ascentis.com.sg/en/crm-customer-loyalty.html
Company Facts
Organization Name
Annex Cloud
Date Founded
2010
Company Location
United States
Company Website
www.annexcloud.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Advocacy
Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement
Customer Advocacy
Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
Referral
Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management