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What is Emplate?

Facilitating meaningful connections between shopping centers and their tenants with patrons is essential for success. By creating personalized communication channels, malls can effectively convert online visitors into loyal in-person shoppers, significantly boosting foot traffic. Enhancing tenant engagement through innovative solutions that simplify content sharing can ensure that the information remains relevant and beneficial for all tenants involved. Building customer loyalty requires tailored engagement points and seamless experiences that meet the varying demands of modern consumers. The Mall Engagement Platform is crafted with three interrelated modules that connect all vital stakeholders within the shopping ecosystem: shoppers, tenants, and mall management. This platform features a uniquely branded Consumer App with a customizable home tab designed to suit individual preferences, along with a robust loyalty program that provides numerous options and advanced data analytics capabilities. This comprehensive integration not only elevates the overall shopping experience but also equips tenants with the tools necessary to succeed in a competitive landscape. Ultimately, this approach fosters a thriving community that benefits all participants in the shopping environment.

What is Ascentis CRM & Customer Loyalty?

Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.

Media

Media

Integrations Supported

WakeupData

Integrations Supported

WakeupData

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Emplate

Date Founded

2014

Company Location

Denmark

Company Website

www.emplate.it/

Company Facts

Organization Name

Ascentis

Company Location

Singapore

Company Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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