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What is Pure Moderation?

Pure Moderation distinguishes itself as a global leader in business process outsourcing, providing a wide range of services specifically designed to address the unique needs of our partners. Our goal is to offer budget-friendly solutions that improve operational efficiency for organizations of any size. Whether your requirements involve quick, minor tasks or large-scale operations, our flexible team is ready to adapt to your specifications promptly. With several locations throughout Asia, Pure Moderation employs a variety of multilingual teams to deliver thorough support. We serve a broad spectrum of clients, from fledgling startups to well-established multinational firms, guaranteeing assistance that meets the demands of businesses at all levels. As a prominent figure in the BPO industry, we possess significant expertise, handle a high volume of interactions each month, and enjoy a remarkable client retention rate. Moreover, we take great pride in our after-sale client support, which includes dependable guarantees, staff training, and assistance both onsite and remotely. Our unwavering commitment to excellence allows our partners to concentrate on their primary business objectives while we manage the complexities of their operational requirements. This partnership not only fosters growth but also builds a foundation of trust and reliability that is essential for long-term success.

What is Conectys?

Conectys distinguishes itself as a leading global business process outsourcing (BPO) provider, delivering specialized and award-winning solutions aimed at reducing costs while expediting market entry for its clients. The firm integrates proficient multilingual teams with proven methodologies and cutting-edge technologies to offer exceptional User Generated Content (UGC) moderation and Customer Experience (CX) services, which encompass call center support, technical assistance, and virtual assistant services in over 35 languages, available 24/7. Central to its operations is ConectysOS, the organization’s proprietary Contact Center Software as a Service (SaaS) platform, which has gained recognition as a finalist for the Automation Project of the Year. This platform offers vital features, including quality monitoring, workforce management, and real-time analytics, all at no additional cost to clients. For businesses facing challenges such as rapid expansion and market disruption, Conectys emerges as a dependable BPO partner that not only reduces expenses but also accelerates service deployment, enabling clients to tackle obstacles with both effectiveness and efficiency. In addition, the company’s unwavering dedication to innovation and excellence solidifies its status as an industry leader, continually evolving to meet the dynamic requirements of its clients while fostering long-lasting partnerships.

Media

Media

Integrations Supported

Integrations Supported

Adobe Acrobat
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pure Moderation

Date Founded

2006

Company Location

Vietnam

Company Website

puremoderation.com

Company Facts

Organization Name

Conectys

Date Founded

2004

Company Location

United States

Company Website

www.conectys.com/digital-solutions/

Categories and Features

Content Moderation

Not specified

Data Labeling

Not specified

Categories and Features

Chatbot

Not specified

Content Moderation

Not specified

Conversational AI

Not specified

Customer Service

Not specified

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