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What is Purplefish?

Purplefish revolutionizes the recruitment landscape by equipping recruiters who manage high candidate volumes with automated phone screenings powered by sophisticated voice AI that closely resembles human conversation, guaranteeing a fast and consistent experience for candidates. By leveraging AI agents, recruiters can evaluate up to ten times the number of candidates in significantly less time. Committed to creating top-tier AI solutions, Purplefish serves major staffing firms and large corporations involved in extensive hiring processes. This cutting-edge method not only boosts efficiency but fundamentally transforms the recruitment process, making it more streamlined and effective for all parties involved. The integration of such technology signifies a major leap forward in how recruitment can adapt to the demands of modern workforce needs.

What is NICE Proactive AI Agent?

NICE's Proactive AI Agent is an innovative solution designed to enhance complex customer interactions across various industries, including healthcare, finance, telecommunications, and education. By engaging customers throughout their journey, it anticipates needs and addresses potential problems proactively, which significantly lowers the number of incoming inquiries. This advanced agent can handle lengthy interactions that may extend over days, weeks, or even years, maintaining consistent communication through multiple channels like text, email, web forms, and voice calls. With more than 30 ready-to-deploy applications, it automates over 90% of customer interactions, freeing human agents to concentrate on more intricate, high-value engagements when needed. This approach not only increases customer satisfaction but also improves operational efficiency by reducing manual tasks and cutting costs, leading to a more streamlined customer service environment. Moreover, the deployment of this AI technology promotes a more tailored experience, enabling businesses to cultivate stronger, lasting relationships with their customers as they evolve. Ultimately, the adoption of such innovative solutions positions companies to thrive in a competitive landscape.

Media

Media

Integrations Supported

NICE CXone Mpower

Integrations Supported

NICE CXone Mpower

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Purplefish

Company Location

United States

Company Website

purplefish.com

Company Facts

Organization Name

NICE

Date Founded

1986

Company Location

United States

Company Website

www.nice.com/products/proactive-ai-agent

Categories and Features

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Categories and Features

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