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What is Pypestream?

Transform your business into a leader in conversation by adopting comprehensive cloud messaging solutions that eliminate the necessity for a call center. Provide your customers with round-the-clock support through an interactive portal that allows engagement with your services at any time. By integrating secure transactional messaging, you create enriched and dynamic user experiences while ensuring strict data privacy, which helps guide users towards effective solutions. Employ a full-stack platform that seamlessly integrates automation, conversational analytics, agent escalations, and self-service features. By mastering AI deployment, you can incorporate conversational elements into your brand, significantly boosting customer satisfaction through outstanding user experiences. Wave goodbye to ineffective AI trials and projects that yield no results—Pypestream clients enjoy impressive returns on their investments. This strategy not only encourages innovation but also showcases clear business advantages. Given the staffing hurdles brought on by the pandemic, consider utilizing Pypestream's COVID-19 customer care starter packs to enhance your operations and support systems. Embracing this advanced technology can lead to a more resilient and adaptable customer service model, ultimately reshaping the way businesses interact with their clients. In this rapidly evolving landscape, staying ahead of customer expectations is more crucial than ever.

What is Metered TURN?

Metered TURN delivers a robust TURN-as-a-Service solution designed specifically for global WebRTC applications. When direct peer-to-peer connectivity poses challenges due to factors like symmetric NATs, corporate firewalls, or carrier-grade NAT, a TURN server becomes indispensable for transmitting audio, video, and data. Boasting a vast dedicated TURN network that covers over 31 regions and features more than 100 edge Points of Presence, Metered guarantees a median relay latency of less than 30 milliseconds while achieving an exceptional uptime target of 99.999%. In addition to this, it offers comprehensive bandwidth analytics for each user account. The service is compatible with STUN, TURN, and TURNS (TURN-over-TLS) on ports 80 and 443, employing both UDP and TCP protocols to successfully maneuver through restrictive network conditions. Moreover, the dynamic generation of credentials through REST facilitates quick integration into any WebRTC framework within mere minutes, significantly improving the overall user experience. This user-friendly approach positions Metered TURN as a leading choice for developers looking to enhance connectivity in challenging networking situations.

Media

Media

No images available

Integrations Supported

Akamai
Amazon Mechanical Turk
Bazaarvoice
Braze
Docusign
Facebook
Facebook Messenger
Freshchat
Google Maps
Innodata
Instagram
Ordergroove
Origami
PriceSpider
Salesforce Agentforce Service
ServiceNow
Stripe
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$99/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Pypestream

Date Founded

2015

Company Location

United States

Company Website

www.pypestream.com

Company Facts

Organization Name

Next Path Software Consulting Inc.

Date Founded

2013

Company Location

Canada

Company Website

metered.ca/stun-turn

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Chat / Messaging
File Sharing

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Product Recommendations

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking
Self Management

Categories and Features

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