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What is Q-Consultation?

Q-Consultation is a branded virtual care platform that helps healthcare businesses offer telehealth without building their own software. Clinics, telehealth providers, and digital health companies launch it under their own name and domain, or add it to an existing website or app. Each visit begins with AI-powered patient intake: an AI agent gathers symptoms and the reason for the appointment, then gives the provider a summary so consultations start informed. Providers see patients over HIPAA-compliant video and keep in touch through secure messaging, with files such as lab results and care plans shared in the same place. Scheduling, a virtual waiting room, provider queues, and user management are included, reducing admin work for front-desk teams. Q-Consultation runs on SOC 2 Type 2 certified infrastructure on a HIPAA Cloud plan with a BAA, with on-premises deployment for Enterprise. It is also used for remote consultations in finance, recruitment, and education.

What is AWS Virtual Waiting Room?

This strategy effectively handles the surge of user requests to your website during busy traffic times. It creates a cloud-based infrastructure that reroutes incoming traffic temporarily while providing options to customize the addition of a virtual waiting room. This waiting area acts as a buffer for visitors, permitting them to wait until there's enough space for them to access the site. Instances that may prompt its activation include the release of concert or sporting event tickets, flash sales such as Black Friday, significant product launches with extensive promotional campaigns, online classes and testing sessions, the availability of medical appointments, or the rollout of a new service that requires user registration and payment. Upon entering the waiting room, users are assigned a queue number to secure their position, and they can only exit to visit the website when it is their turn. This mechanism not only improves user satisfaction by minimizing delays but also plays a crucial role in preserving website performance during high-demand periods, ultimately benefiting both users and site administrators alike.

Media

Media

Integrations Supported

Adobe Acrobat Reader
Android
Apple iOS
JavaScript
QuickBlox
React
React Native

Integrations Supported

AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

custom pricing depending on configuration and deployment.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

QuickBlox

Date Founded

2011

Company Location

United Kingdom

Company Website

quickblox.com/products/white-label-telehealth/

Company Facts

Organization Name

Amazon

Company Location

United States

Company Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

Categories and Features

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Video Conferencing

Categories and Features

Virtual Waiting Room

Not specified

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