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What is Q Waits Business?

Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.

What is Abitari?

Improve your guest experience by minimizing wait times through the use of a Kiosk, which simplifies the check-in process. This system fosters a seamless arrival for guests, often resulting in increased satisfaction and enhanced reviews. With just a few clicks, guests can easily choose from a variety of additional products and services, making it simple to implement upselling and cross-selling strategies. We've designed a solution that allows any hotel to affordably add check-in kiosks to their services. The operation of the Check-in Kiosk only requires a tablet, and it is compatible with various PMS and hardware solutions. After downloading the Abitari application onto your tablet, you'll be able to start using the Kiosk right away. Our open API works harmoniously with most PMS and door lock systems, and we have successfully integrated with over 80 PMSs. Typically, the complete setup can be finalized in just a few minutes. If your PMS has not yet collaborated with Abitari, some additional time may be necessary for onboarding. Abitari introduces a modern and creative perspective on check-in solutions. By utilizing our technology, you can convert any tablet or computer into a multifunctional check-in and check-out kiosk, significantly enriching your guests' experience. This modern advancement not only boosts operational efficiency but also enhances the overall quality of hospitality services delivered, making it a worthwhile investment for any establishment. By embracing this innovative solution, hotels can stay competitive and meet the evolving expectations of their clientele.

Media

Media

Integrations Supported

4SUITES
Booking Factory
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
apaleo

Integrations Supported

4SUITES
Booking Factory
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
apaleo

API Availability

Has API

API Availability

Has API

Pricing Information

$37.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boolean Array

Date Founded

2020

Company Location

Canada

Company Website

business.qwaits.com

Company Facts

Organization Name

Abitari

Company Location

Spain

Company Website

www.abitari.com

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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