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What is Q Waits Business?

Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.

What is Engage Health?

Engage Health Systems provides a diverse range of digital healthcare solutions focused on boosting patient engagement, streamlining practice operations, and enhancing communication between patients and healthcare professionals through an assortment of online, mobile, and in-clinic tools. A key component of their services is Engage Consult, a secure platform for online and video consultations that enables patients to reach out to clinicians for non-urgent health issues, which in turn assists practices in managing patient demand effectively and improving accessibility. Moreover, the company offers patient arrival and check-in solutions such as Engage Arrive and Engage Touch Mobile, allowing patients to check in via touchscreen kiosks or mobile devices, thus significantly cutting down on wait times at the reception and enabling staff to concentrate on other essential duties. In addition to these features, Engage Call enhances the overall patient experience by integrating with existing GP appointment systems, allowing staff to make patient calls directly within their current workflows. Their innovative solutions are designed to seamlessly connect with systems like EMIS, SystmOne, and Vision, ensuring secure communication, upholding data protection, and enhancing operational efficiency within primary and community care settings. By utilizing these advanced tools, healthcare providers can not only improve the patient experience but also optimize their operational capabilities, creating a more effective healthcare delivery system overall. This comprehensive approach positions Engage Health Systems as a leader in the digital transformation of healthcare services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$37.99 per month
Free Trial Offered?
Free Version

Pricing Information

$132.77 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boolean Array

Date Founded

2020

Company Location

Canada

Company Website

business.qwaits.com

Company Facts

Organization Name

Engage Health

Date Founded

2000

Company Location

United Kingdom

Company Website

engagehealth.uk

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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