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What is Q Waits Business?

Our system is fully app-based, allowing seamless management of lineups while clients use their smartphones to check in. You have the ability to regulate the queue, permitting customer check-ins exclusively during business hours and even pausing the queue when necessary, ensuring that those who have already checked in can continue to receive service without any interruptions to their order. Customers can choose from several check-in options, such as checking in via the app or sending a TEXT (SMS) to a specified number for added ease. They stay updated on their position in the queue and estimated wait times, receiving timely notifications when it's their turn for service. You can also manage several kiosks through the same app, guiding customers to the right kiosk according to their individual requirements, which enhances queue flow and allows for simultaneous service provision. Furthermore, you can collect information about your customers before they arrive by establishing service categories, thereby improving their overall experience from the moment they check in remotely. By utilizing these features, you can greatly enhance customer satisfaction and streamline your operations, ultimately leading to a more effective service environment. This comprehensive approach not only benefits clients but also enables your business to thrive in a competitive market.

What is LRS Connect?

Enhance your operational efficiency effortlessly by employing text notifications and LRS pager messages, ensuring that your guests and staff never experience delays in communication. LRS Connect is specifically designed to facilitate engagement with both guests and staff in ways that suit their preferences. Supporting SMS, pagers, QR codes, personal mobile devices, and buttons, LRS Connect emerges as the premier communication tool for on-site operations. You can monitor your business activities through a user-friendly performance dashboard that provides valuable insights into interactions with guests and staff, assesses traffic patterns, and evaluates operational efficiency. Additionally, it allows for detailed reporting analysis, which can be easily exported via CSV or through advanced APIs. Adding guests to your list, supplying them with precise wait times, and recording customer preferences can all be accomplished in mere seconds. Your staff will benefit from instant communication and real-time task assignments, ensuring that operations flow seamlessly. Furthermore, you can manage your business from any location, at any time, through any browser on a variety of devices without the need for additional software. This versatility not only keeps you connected but also promotes a more efficient and enjoyable experience for everyone involved, making your operations more responsive and effective. Ultimately, LRS Connect empowers you to streamline communication and enhance service quality like never before.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$37.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boolean Array

Date Founded

2020

Company Location

Canada

Company Website

business.qwaits.com

Company Facts

Organization Name

Long Range Solutions

Date Founded

1993

Company Location

United States

Company Website

www.lrsus.com/connect/

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Categories and Features

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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