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What is Q-assign?

Q-assign is a comprehensive tool integrated within Salesforce that automates the distribution of leads and cases, thus enhancing the workflow for both sales and service teams. This solution enables companies to manage records—such as leads, cases, accounts, and custom objects—by applying customizable rules that take into account various factors like territory, skills, priority, and availability. With the capability to support various distribution methods, including round robin, load balancing, and rule-based assignments, Q-assign guarantees that tasks are allocated fairly and efficiently. It operates in real time, allowing for immediate record assignments as they are created or altered, which helps to reduce response times and prevents potential leads from going cold. In addition, Q-assign features tools for tracking the effectiveness of assignments, managing queues, and balancing team workloads, especially when some members are unavailable, which ultimately boosts overall productivity and responsiveness. Moreover, this solution equips organizations to adjust their assignment strategies in alignment with changing business needs and team dynamics, ensuring continuous improvement and efficiency. As a result, Q-assign not only streamlines operations but also fosters a more agile and responsive team environment.

What is LeadTrax?

Transform your leads into revenue throughout every step of the sales process. Fine-tune every element of your lead generation approach, including acquisition, distribution, the sales cycle, and follow-up procedures. Ensure complete visibility into the performance of both your sales team and business partners, enabling you to assess their success with leads effectively. Track the profitability linked to each lead source, sales representative, and branch location. Effortlessly consolidate all your lead sources into one cohesive platform using our Lead Capture API and sophisticated email parsing technology. Our system works harmoniously with your company’s website, as well as platforms such as Zillow, Buyside, ReadyChat, Realtor.com, Homes.com, and many other lead generation allies. Automatically route leads to sales agents using round robin or broadcast assignment methods, and set deadlines for lead acceptance to streamline the process. Furthermore, monitor acceptance times, multiple inquiries, and a wide range of additional metrics to significantly improve overall productivity and effectiveness. This comprehensive approach will not only boost your sales but also enhance team accountability and performance across the board.

Media

Media

Integrations Supported

Ortoo
Salesforce

Integrations Supported

CommVersion
Zillow
realtor.com

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$299 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Ortoo

Date Founded

2010

Company Location

United Kingdom

Company Website

ortooapps.com/q-assign/

Company Facts

Organization Name

LanTrax

Company Location

United States

Company Website

lantrax.com/leadtrax/

Categories and Features

Categories and Features

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

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